Convergia
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1 stars | | (3) |
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Category: Services
Contact Information United States
convergia.com
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Convergia Reviews
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firedupandfuming
January 11, 2011
Switching to their LD without consent
Unsolicited telemarkets scammed my 78 year old mother and sent invoice to her for Long Distance when there was no consent to switch from TELUS. I called and complained - they said some Mgr had to review the call before they could credit the whole $18. I verified with TELUS - they said it was switched several months ago but this is the first time a bill was received. They took advantage on an elderly lady ... They belong in Hell.
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vbalacts
July 14, 2009
SCAM, CHEATING, THREATENING & Improper Business practice
I have not signed up for the service and not used the service. Still they charged me and sent the invoice. When I contacted them many times and they said I should talk to collection team from Convergia. I couldnt reach them many times and left a Voice message. They never called me back.
Once, I was able to talk to them, they threaten me that "All we need is money now otherwise we go to collection agency and you deal with it". I explained that I have not used the service and infact my invoice shows that I made zero (0) calls. The manager "Andrew" told me that I used convergia service. I know for sure that I have not used the service because I dont even know the number to dial for long distance using their service. So, he was threating me with fake report.
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Rita
June 17, 2009
Scam and cheating
A few months age, someone called me asking for Angie XXXXX (my last name). My first name is Andrea, similar, but NOT the same. I told them no one by that name lives here, hung up and never thought anymore about it.
Shortly after that I got a bill in the mail from Convergia addressed to Angie XXXXX! I called them but was never able to get to talk to a live person and no one returned my messages. Now every month I get a small bill from them (under ten dollars) because of course I'm not using their services! I guess the charge is for administration fees or something.
Every time I get a bill I return it to them telling them to stop sending me bills, that I am not Angie XXXXX and I have never ordered their service. I have never paid them a cent and I doubt they can affect my credit since think I am NOT Angie XXXXX. But this is annoying! Every time I get a bill from them I feel angry!
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