Convergys
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Category: Business & Finances
Contact Information
Murray, Utah, United States
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Convergys Reviews
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Unethical business practices
June 15, 2011
taking money out of pay for ins and then not providing insurance beneftis
Convergys in Murray where my son was a CCS for the Bank Of America project has the same unethical business practices. They terminated his employment without any notice what so ever along with another 60 some people. He showed up for work and his badge was terminated. He tried to call them numerous time to see what was going on and the phones just disconnect. Then today he calls on the medical insurance to see if it is good through the end of the month since he was let go in June. The insurance company tells him his insurance was terminated at the end of March, 2011 yet they continued to take out insurance premiums the entire time he was employed. This company has little disregard for anyone and the company is fraudulently taking money from people. I am glad he is no longer employed there. He knew from the beginning that it was a crappy place to work because of the write ups, discrimination and the other unethical practices. I suppose that is why they loose many of their contracts. I am sure Direct TV and Bank Of America and other contracts would not want to be associated with these business practices if they knew how they treated people. If you read think twice before you hire on the aggravation you will experience will not be worth it.
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whistleblowercarrie
August 19, 2010
Wrongful Dismissal
My husband and I both went to work for Convergys on October 26, 2009. We started our training and 2 weeks into the training both of our kids got sick with the flu (that had been picked up from the filth of the Convergys building). I missed approximately 20 hours due to taking care of them, and I was asked to resign or be fired. So I resigned. My husband continued working at the company only because there are no jobs to be found in our region. He was promised promotions to floor walker and even one time promised to be put on Resolution Desk. His TL would always make up some excuse why he couldn't be promoted for one reason or another. On June 30, 2010 our daughter became sick and spent 13 days in the hospital which was 60 miles away from our home. He told his TL about what was going on and she told him that everything would be ok with his job, just to take care of our daughter. So on July 7, 2010 he received a call from his TL stating to him that he needed to resign because his points were too high to continue working there. So over the phone, he resigned and his TL told him that there wouldn't be any problem with him getting unemployment since it was an issue with family. So low and behold on August 3, 2010, he received a letter stating that his unemployment had been denied because the company said he quit without good cause! HELLO!!! His TL TOLD him to resign!! And he had VERY GOOD CAUSE, our daughter was in the hospital and had been there for 8 days prior to the phone call. He was never allowed to speak to the HR dept, because she was either on vacation or she was "busy"! Convergys SUCKS!! And I'd NEVER recommend anyone work for them, unless you want to work for scoundrels and liars!!
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Tango
May 4, 2010
Big liars
Me and my Fianc©e were suppose to be working at convergy's as a temporary position for the census job. we'll we arrive around 6 45 in the morning and I explain that I never received a call and in which I should of gotten a call back after the background check. I never got a call back regarding the mandatory orientation and this is the same story pretty much for 17 other people. They let a couple of people in for training and after waiting 3 hours they say to every one else that they hired too many people and that the rest of the 14 people were on a waiting list. I would of appreciated a phone call or a email telling me to find a different job but I guess the integrity over at convergys isn't there. No one cared that 17 people were waiting in line for 3 hours hoping to hear back, " come back with us" . I now don't know about my financial situation due to convergys messing everything up. has this happened to you over here. I love to hear your story.
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Geethanjali K B
March 11, 2010
PF withdrawal not processed yet
Hi,
My husband applied for PF withdrawal with regional PF gurgaon before 6 monbths but still the amount is not processed. Whenever we call them they give dates but nothing happens. Can anyone look ito this. Below are the details.
PF Account No - HR/25204/29233
Company Name - Convergys
Regards,
Geethanjali K B
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MrsDavis
March 10, 2010
Management
I was employed at the Convergys in Chattanooga, TN (CSR FOR DIRECTV) and that is by far the worst place I have ever worked. It is nasty the management is horrible and they say that they will work with you on school and they don't. I stayed sick there do to how nasty it is and they don't care if there are sick people in there they will not let them go home unless they have a fever. Monday 3/08/2010 I spoke to a supervisor about the stress conditions and that I was looking for some where else to work and told her that I was considering putting in my 2 weeks notice in and would speak to my supervisor when he returned to work. Today 3/10/2010 I decided to put my 2 weeks notice in and work the last 2 weeks, but to my suprise when I got to work my badge did not work. My TL came out and asked to speak to me and I asked him if I was getting fired why didn't anyone contact me so that I wouldn't waste my time due to the fact that I get dropped off at work. He took me to see my OM and he told me that the other TL that I had spoke with told him that I was going to quit so he went ahead and wrote my paperwork up and did not give me an option to resign they fired me. I did not sign any seperation form or recevie anything. I believe that is fair and so many people complain about that place and no one does anything. I just would like for you to know how much a poor job that company is doing so that someone can do something about it.
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