Coolframes.com

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Category: Lifestyle

Contact Information
Chicago, Illinois, United States

coolframes.com

Coolframes.com Reviews

nnb911 November 23, 2009
Dont buy from them
Wost place i have ever dealt with! Ordered an expensive pair of eye glasses form them payed a $ 20 charge for anti reflective coating. Nothing! my eye doctor laughed when he saw them and said they never put anti reflective on them. And one of the lenses is bigger and does not fit in the frame so it makes them look ridiculous. I found this out awhile after my purchase and i contacted the cool frames owner named Jim. Rude and unhelpful, said there is nothing he can do. And if i want i can send them in to be checked out by them. O and the best part was he said ad a check for $10 for the return shipping. So even when they messed up i have to pay for their mistakes and then he tries to make money on me $10 to ship a pair of glasses... come on! NEVER BUY FROM THEM ! UNPROFESSIONAL JOKE OF A BUSINESS ! Now if this happened to me what else have they done to others? After dealing with them i feel like i was scammed and they didn't forget!
David May 22, 2009
Liars!
Advertise price was a lie:

Wanted to purchase Giorgio Armani lenses for a price that was significantly less than other places. Called to order and gave me lots of different stories. One was that sorry, we can't give it to you for that price. Another was, well if we do, now we can't give u the reduced shipping costs. Another was, oh sorry, we don't have it in stock so now we can't sell it to you.

finally convinced them to let me purchase the glasses and specifically asked if i would get an email confirmation. He said yes. Nver got it. Over the phone he said I would receive the glasses several weeks ago ... never got them.

Bottomline: They are a dis-ingenuous online seller. Their ordering department acted like a street vendor haggling for more money for a two bit product constantly arguing why they can't give me their advertised prices, services, or products. I felt like I was in another country as he had a significant foreign accent. He was combative, accused me of wrong-doing when all I wanted to do was buy something they advertised, and lied to me the whole time. I never got my glasses, but he ended up taking my credit card information. Now I'm worried i'll see some charge for a stripclub in Yemen or a lamb kabob in Greece.

they suck.

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