Cooper Tires
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Category: Automotive
Contact Information United States
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Cooper Tires Reviews
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Tom Dokken
November 23, 2010
Warranty
For any and all looking to buy tires made by Cooper, buyer beware! The warranty department at Cooper Tire and Rubber Company is a joke and possibly a fraud. On August 17th, 2010, a Cooper Lifeliner GLS tire created a significant vehicle pull after being used for only 5, 703 miles. The tires were installed new on a 1998 Ford Taurus at a local dealership. The tire pull was verified and diagnosed at the installing dealership and an independent tire shop. A new tire had to be purchased FIRST, then the defective tire sent in for a warranty claim. I was told 4 to 6 weeks is the normal warranty period to process a claim. Well, it is now November 23rd, 2010 (over 3 months!), and not a word from Cooper Tires, and there are other claims that were submitted before my tire failure that also have not been processed. I have never been treated so poorly by a tire company, and for years I have been loyal to Cooper tires, but from now on I will NEVER, EVER buy a Cooper tire again. Their warranty department sucks!!!
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Susanlip49
October 29, 2010
Defective rubber
We purchased four (4) brand new Cooper Automobile tires but after 15, 000 they each developed a massive area that went down to the metal. We were so lucky that no one was hurt or even killed.
We returned them to the Cooper Dealer and they refused to replace or address the warranty, stating that they did not make those tires anymore. We have written and called the Cooper Corporate office for the past ten (10) months with no reply or referred us back to the dealer who referred us directly back to Cooper:
Roy Armes ~ Chairman of the Board, President & Chief Executive Officer
Cooper Tire & Rubber Company
701 Lima Avenue
Findlay, OH 45840
(419) 423-1321
IF YOU VALUE YOURS AND YOUR FAMILY'S SAFETY...
PLEASE... DON'T BUY ANYTHING FROM THIS COMPANY !!!
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Unhappy Cooper Tire Customer
August 24, 2009
Warranty
We bought Copper tires Discover H/T, 10 ply. Advertised to have a 40, 000 mile treadwear warranty. We have 12, 000 miles on these tires and they are wore out. Copper will not stand behind their warranty. Gave all kinds of excuses not the proper tire for our truck. Its the tire that was recomended. Not proper tire pressure, had what was recomended. This is a 10 ply truck tire on a Chev. 3/4 ton truck. We pull a 5 th wheele trailer. The tire (Bridgestone) we took off had 45, 000 miles on them and had more tread than these with 12, 000 miles. We pulled the same trailer with these tire and had lots better service. We thought cooper were good tires and a good company, we were wrong.WE WILL NEVER BUY COOPER TIRES AGAIN!!!
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Jamie
August 8, 2009
Worst tire dealer
This review is about the 2000.00 dollar gift certificate I got for Christmas. This Cooper tire dealer has lied to me ignored me and tried to sell me defective tires and are unable to supply even the tires and rims they display. This is the Worst most dishonest and inept overpriced Cooper tire dealer I have ever encountered. They sold my Wife a 2000.00 dollar gift certificate and can't even find a record of it in their computer.Keep your hard copy. If you want to get ripped off go to Cooper service. In conclusion if you go there and you see their lips moving then you know they are lieing. THE WORST TIRE DEALER EVER.My experience with this dealer is so bad I would rather take 2000.00 in cash and put it on their counter and light it on fire rather than do buisness with them. They refuse to refund the money. I'm, stuck with the WORST TIRE COMPANY IN EXISTANCE.
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