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Saimon
May 28, 2010
Horrible customer service and product
DO NOT order cabinets from Corbella!! They did a horrible job and the cabinets were poor quality. So we ordered two vanities from them for our bathroom, when they came to install the vanities they installed the wrong knee drawer. I ordered a single knee drawer, they installed 2 small drawers side by side, so we had to wait for them to order the correct knee drawer then they bring us the wrong cabinet height and told us that's what we ordered when we specifically spoke to the owner about the correct chair height to get, so we had to wait 4 weeks to get the correct cabinet then when they finally bring the correct cabinet, the drawers are not aligned right so they don't shut right so they had to spend a whole day fixing it (which caused us to have to call in sick to work so we can stay here with them) then, the knee drawer that they put in was 1 drawer but the face of it was 2 drawers side by side so it looked like 2 drawers, AND he put it together in our driveway and it looked HORRIBLE!! The seams didn't match, it was extremely poorly done. If I wanted crappy cabinets that were made in my driveway I would have made them myself! So, to fix that problem he takes the face of another drawer from the wrong cabinet and attaches it to the knee drawer so it's not even the right width and the drawer still won't close right and the face of the drawer was crooked. That took a good few hours to correct. We paid them extra to install our counter tops (which weren't ordered from them.) The install guy Rob, decides to make holes in our walls to make the granite fit!! So now I have obvious holes in my remodeled bathroom. The first time he installed the granite he barely attached the backsplashes and sidesplashes and they fell off, so we had them re-do them, he used white caulking that's supposed to turn clear, well, one vanity turned clear, the other vanity, STILL WHITE!! It's been a week and a half, it's still white. So we call and talk to the owner, Jay, to let him know and we request that the same install guy, Rob, NOT come to our home and he tells us that he can send someone else but it'll be next week!! What?!?! Now I'm pissed!! We've had soooooo many problems with these people, in my opinion if he has no one that can come fix our problems, then he needs to bring his *** here and fix the problem himself! Is this the way you run a business?? Again, if you want problems and crappy cabinets, go with them, if you want quality cabinets and a company that cares about their customers, STAY AWAY!!!
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