How can a complete inside cover page of my book suddenly appear on top of page 157? It has cost me a great deal of money as it didn't show up in the pdf file I generated. That pdf file printed correctly when I printed a proof copy, but when sent to my printer, it appeared in their pdf file and ruined 250 copies of my book. Then when I examined my pdf file, the overprint is there. When I first looked at the wpd file it was OK, but then when I looked at it a second time, part of the cover page showed up on page 157.

When I went to the top of the page and deleted the hard page break, the cover page no longer showed up.

Their response was, "buy the latest version." They offered no help, suggested no way for me to find help, suggested I post to their customer's forum which was impossible to locate. Their confusing web pages kept taking me around in circles. My guess is the way they deal with real problems, the ones not listed in their extremely limited "knowledge base, " is to lead you on a wild goose chase until you tire and quit. There is no way one can ask them a question. This is the third question I have asked them a question the couldn't or wouldn't answer. Each question prompted the "buy the latest version" pitch. I did it once and it didn't solve the problem.

Once I did receive a call from support that partially answered my question. I have no idea how that happened, but I was extremely grateful.