I was Using Correctional billing to receive calls from my love one. In the process there where payments credited to my account in order for me to receive phone calls. I was not aware of where thiese payments were coming from so i called CBS. They informed me that there system had manual credited payments to my account. They reversed the payments and said that i had to pay for there systems faults. I call four times to be put on the phone with 5 different managers. 2 of the 5 hung up in me. I informed them that in order to receive call their services and phone call your account would have to be pre paid. So the only way for me to receive phones is if they were already paid for. They could not tell me where these payments came from or who authorized them. So some how the payments were reversed and they insisted that i pay for there compies FAults and i refused. I alwasy asked for names and employee number to report to the corporate office. They didnt and couldnt provide me with a coporate number.