I bought a 2004 Chryler 300M with 32000 miles in 2007 the car ran good for the first inspection after that I have brought my car back
to the dealer for 3 years with the same problem engine light on they never fixed it correctly then finally 11 months ago another mechianc from another independent garage found that my converter was shot .Cortese Dodge under federal law fixed it with the
warranty on it well guess what they took care of the left side and not the right side the light went back on I failed my inspection this
year 2011 Why didn't they fix it right the first time ? When I went to them they had the wrong codes and something that I didn't have
any idea what they were talking about .For 3 years I have had to listen to them being rude like saying you expect Cortese Dodge to pay
for your problems well if its under warranty they wouldn't .They didn't even have my appt down didn't know I was suppose to be there
until I had said that the garage I was at made the arrangements. They don't know one hand from the other charge way to much
and treat you like a second class citizen. I think for the lack of workmen ship and the way they treat people in general that they should
be investigated, I have the paperwork dating back three years saying engine problem they more or less ignore me after the second
visit and tied up my car all day by saying that they woould call me. Its the people who take your information down serv reps not the
mech. I feel the public the people they serve (Cortese) should know how this company operates ...