We subscribed merchant service from Costco for our business because we like Costco and we buy everything from Costco.

At the beginning, the Merchant Service is called Nova, later it changed to Elavon. This Elavon is so lousy, they will do everything to rip off their customers.

See my other complaint ~ http://www.complaintsboard.com/complaints/inappropriate-charges-c364838.html

We really don't think a reputable company such as Costco should have any business relationship with a lousy company like Elavon.