Buying a pair of prescription sunglasses at the Costco optical at the end of July 2008, the first week of July 2009 the ear arm snapped, not from over abuse, not from twisting of any other abuse, just snapped right were the screws attached the arm. I had the glasses 11 months so I'll take them back to the Puyallup Costco were I had purchased them. When I brought them in and showed them to a optical sales clerk, the first thing she said is we don't carry parts, but would recommend a place to take them to get the part replaced at my cost, I said they were still under warrenty. she looked up my purchase date and sure enough it had only been 11 months, she then said that it not a defect because we haven't had any others like that and that I could purchase a new frame. At this time I was getting a litte frustrated with her and said you mean a 12 month warrenty is only good for 11 months, and please do show me were my glasses have been abused. She then said, let me take to my manager, she went over and they chatted in secret a little, and came back saying sorry we can't do anything for you but sell you a new frame. I said thanks for your GREAT CUSTOMER SERVICE and I don't have to worry about renewing my membership and said I'll be talking to Jesse from King 5 news here in Seattle. No Further, but I'm not done. I will get that $4.00 part replaced one way or another