This is the worst website ever. I've had better customer service at wal-mart and i didn't even see these people in person! How does it take three weeks for someone to realize they can't find the costume you ordered? and besides that, Why do three different people not know whether they sent it or not. I am absolutely livid that i was told "we have a lot of new people right now i'm sorry they told you your costume had been shipped" Yeah that's really great to find out a week before the halloween party your hosting! One more thing its not my fault people are new and if you sell halloween costumes and thats it, wouldn't you think you'd be prepared and probably not tell customers "we're just slammed with orders" Do Not Order From Costume Kingdom