Horrible company. Rude. Unprofessional. Avoid them at all costs.
I contacted Counter Revolution Inc by e-mail for a quote for granite countertops for my kitchen in September & received an offer for $1780. The template appointment was set up for while I was at work so my husband was present to sign the contract on 9/21. He was told that the backsplash was not included in the price & that the coupon that said "present at time of contract" for $200 off was already included, neither of which were true. He was also told by the templater, Eddie, they would pick out the slab for us in the color we asked for & installation would be in 2-3 weeks. I contacted the company by e-mail regarding the overcharges but received no response. After 4 weeks of no response or contact whatsoever, I e-mailed them again last week about installation. I was told that nothing had been done with my countertops. At this time, I requested a refund of my deposit. I have since received several unprofessional phone calls & e-mails from the company. I will be contracting another company for the granite.
Their website says:
"Every job contracted will be completed in a timely fashion, without sacrificing quality. Ask about our time table guarantee from template to install -- it is unbeatable!"
"Our bids our inviting and guaranteed! No small print with disclaimers like other companies. As long as the dimensions supplied are accurate, your price will not change at the time of fabrication!"
"We Stand Behind Our Quality Workmanship So Your Satisfaction Is Guaranteed!"
This job was not completed in a timely manner.
The price was not an accurate reflection of their bid and they would not honor their own coupon.
I am not satisfied and would like my deposit back.