Country Wide Home Loan

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Category: Business & Finances

Contact Information
Dallas, Texas, United States

Phone number: 18006696607
www.countrywide.com

Country Wide Home Loan Reviews

March 7, 2008

Failure to return a deposit after i canceled a loan application, because of lies from loan rep!

In December 2007 sent $415.00 to Eric Park at the cooperate office for Country wide mortgage. The paperwork the company sent me was completely different than our verbal agreement. I therefore called Mr Eric Park and canceled the agreement. He said He would return the deposit. I have called his at least 10 times and left messages with no returns. I have called his manager 2 times ( Ephraim Farol) at 877-324-1354 ex 3569. He has not returned my calls ether.

Yesterday 3-8-2008 I called again and added the vice president of the company to the calls (Shawn Welcher) at 877-324-1354 ex 4265. He also did not return the call.

The proposed loan number is 187333256 dated 12-3-2007.

January 18, 2008

Increase in mortgage!

These guys like to raise your mortgage and then give you the run around why they do it. I just bought my house one year ago and they have raised my mortgage over 200 dollars a month. They told me it is due to property tax. Our figures did not match when I added everything together so I called them back and they told me I owe from last year so they took that amount also and calculated it into my mortgage. Customer Service is horrible and what tops it off is I didn't even pick this company to finance through. My old company sold my account to this company. You think you are getting a fixed rate mortgage but they are definitely making it adjustable. We need to put a stop to this somehow.