Countrywide Bank Reviews
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rterris
December 13, 2008
HIDDEN FEES
I have a mortgage with Countrywide. I always pay my mortgage on time before the 16th of the month grace period. In November I paid my mortgage online 3 days before the 16th and was charged $6.00. I wrote to them and received no reply. In December I paid my mortgage 5 days before the 16th and was charged $3 extra. I wrote to them again and their excuse was that I choose to pay online and that because I choose to pay online I will be charged these fees. I am paid bi-weekly and for that reason cannot always pay by the 1st. I have called them to pay by phone and there is a significant fee for that. If i pay by snail mail the payment would probably be late and I would be charged a late fee. The internet is the only way for me. I feel this is very unfair and would like other people to know this before doing businesswith them. It is a small fee but does add up over time. In this time of financial hardship for alot of people, it's too bad that banks choose to gouge people
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November 27, 2008
Awful bank
A villa was purchased when there was money. I am on a fixed income $1, 600.00/mo and have been since 1992! We had to use equity after my husband lost job Feb 2006. No Job, no more income. We applied for a loan. We received this loan through Countrywide Finances; when my husband was still out of work at 61 years of age. No hope for employment and Countrywide still gave us a loan. A 15 year mortgage for a villa of $198, 000.00 dollars. "That's ok; we can work it out..." I was too tired to fight any more, they said yes, so we signed.
I had to exhaust my mutual fund account and what part of my Roth IRA, I could. With medical complications, more bills, we maxed out that credit card. We asking Countrywide to stop collecting our escrow and return our money. I get an 'OK, no problem.' Surprisingly within a week we had our escrow money. At least that dropped our payment to $1.500.00 monthly.
Then we received a letter dated October 28, 2008 with a message saying we were expected to pay our Real Estate Taxes. No fooling? At least there was enough money in escrow to pay the taxes. We were not willing to risk letting them lose that money! Yes, our taxes are paid!
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November 3, 2008
overcharge of appraisal bank fees
we were overcharged with two of our applications we put in for a new home mtg. they took appraisal monies then denied us for the property. we were over qualifed and should not have been given the ok then get appraisal monies to decline us.
we are upset with John nyugen/mtg broker from countrywide.
he overcharged us only to deny us the loan. we should not have been so far as to get appriasals on property only to be denied.
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August 6, 2008
They took my money
Well like other people, this company its nothing but lies! They took $415 from my credit card they tell me that with that money i was going to lock teh rate .etc etc... I tell the them that if in case i didn't get approve would they refund my money and they tell me YES!! Well they didn't approve my loan and guess what; now either Sergio Lopez or his manager Will Cervantes have give me a call.
PLEASE BE CAREFUL WHEN YOU DEAL WITH THIS COMPANY. If someone knows what can i do, i really appreciate if you can send me an email.
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