Countrywide Financial

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Category: Business & Finances

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United States

Countrywide Financial Reviews

Adam October 10, 2010
Stay away
Countrywide's Home Retention Team should be thrown in jail with the CEO..Forbearance Agreements should be outlawed, and the Attorney General should have stepped in long ago. Throwing the CEO of Countrywide in jail is not enough. Corruption charges should have been filed on everyone that was involved illegal practices. Duping consumers into coming up with huge amounts of money then without blinking an eye continuing to foreclose on their homes is unbelievable. Where is the justice? The entire legal system needs some serious attention. I am very disappointed in our system. An Attorney I hired told me that there is no justice for the middle class...How SAD..
IaK89 December 8, 2009
Stay away
I went to coutry wide home loans and got scamm by the home loan consultant and the realtor Noe ventura, they were charging me up money to fix my credit and other fees that i later found out were false, when i confront them Noe ventura call my friend a told him for me to shut up or he was going to call immigration on hime, so i stop for my friends safety and mine and my family after getting harras over the phone, email and text. Noe Venture is a thief . i even got a police report on them after. Stay away.
Brody January 21, 2009
Terrible experience
I read how the interest rates were dropping and now is the time to Refinance. Countrywide is my current loan holder so I called them to inquire about refinancing. I went over all my information and the representative pulled up my information and told me what my new interest would be and what the closing cost would be, approx 8000.00, which to me is too high, principal & interest and what my savings would be. He even said you may want to right this down. He even gave me what my savings would be. All I had to do to get the ball rolling was pay for my appraisal upfront. And I did.(DON'T DO THIS) wait until you receive the paperwork then pay for the appraisal if you want to move forward. Now that I look back I think that was his way of trying to give me a heads up. When the paper work arrived I went over it against the information I was given over the phone. The appraisal was done by a reputable company. I did check them out. BUT, Countrywide charged me more for the appraisal then it actually cost. Once the paperwork arrived and I went over it the closing cost were more than 13, 000.00. When I called them and spoke with my contact person, she told me that my interest was more. Also, on the paperwork the payment was higher than what I am paying now. THERE WAS NO SAVINGS. She didn't have to say another word. I told her THROW my paper work away. I will not be doing another loan with Countrywide. And I am keeping my paperwork. They may have settled lawsuits recently but I think they are still doing some shady business.
Exomar Brown January 17, 2009
Loan Consolidation
I have five loans with Countrywide Home loan I have never been late on any of the loans, I contacted Countrywide and I explained to Frank Fimanio that because of the economy I am having a problem paying the first second and third I have on my primary residence so I need to consolidate the loans into one loan, he said he would have to run my credit. After running my credit he said if he was to consolidate the first, second and third on just one loan I would be saving approximately one thousand dollars a month, I said great. He then said I need to provide proof of income I explained to him that I am self employed and business is bad just like the economy but I provided my 07 tax returns. I was then transferred to Eric Lopez and after checking my tax returns he said I did not qualify to consolidate the loans in other words I need to prove I can pay one thousand dollars less a month to qualify for the loan. I was then transferred to the home retention department and I spoke with Faith 800-669-6650 ext 7894 she asked me questions, I answered and then she told me I did not qualify for anything because I am not delinquent. I am currently paying approximately $2, 500 extra each month Countrywide refuses to consolidate even one of the five loans I have with them. I spoke to numerous persons at Countrywide and they said basically as long as I am current we cannot help you and I don’t earn enough to justify consolidating the loans which will reduce my monthly payments. I explained to Countrywide that because of this economy I have burnt though my savings and I am running out of options. I called Countrywide at 800-208-8148 ext 8605 on January 06, 2009 and I spoke to Gabrielle and I explained my situation desperately trying to save my property and my credit, she said if I do not make the payment on time there will be a late charge and my credit will be impacted and if I fall behind I could sell the property back to the bank. It seems to me that is what Countrywide wants me to do. After putting a large down payment and paying on my property for years give it to Countrywide. Is not the billions Bank of America received from the government enough?
August 3, 2007
Taking advantage of customers
The mortgage company at the first of the year or in February changed their service fees. I choose bi-weekly method and depending on the day you wanted to schedule a draft, which could also include a late fee. So, I decided to go through MyFreeCheck.com to arrange the bi-weekly payment. That was in March, so the mortgage company was not drafting my account. But since then in Feburary/March I made an extra payment they have been taking out late fees from that payment I made. Is this legal for fees and dates to be set so that you have no flexibility. Although you have a 15 day grace period and a thousand stipulations if it is not submitted by the first. So, when I was submitting half of my payment at the end of the month and the other half before the 15th Countrywide was taking one payment that made it outside of their color coded date chart.

So, it made it late. I think this is taking advantage of customers.

Thank you for your assistance!

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