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mini29
December 5, 2009
RUDE and UPROFESSIONAL treatment
Where to begin? I would usually never waste my time on something like this, but all of you out there looking for a siberian husky or german shepherd puppy, please for you own good DO NOT buy from COUNTS COVE KENNELS! Their website is nice, there dogs are cute, but when it comes down to it their service is down right rude and unprofessional. I have been around dog breeding my whole life and have never once met anyone who treated thier customers AND their customers family the way Counts Cove Kennels does. I was worried about them signing the guarantee on the puppy I purchesed becuase many and most large dog breeds such as Siberian Huskies and German Shepherds have hip and elbow problems. I paid $1, 020 for the puppy. I believe I have EVERY right to worry about them following through with their 3 year health and hip guarantee. I started to recieve rude e-mails attcking me on a personal level because I was worried about them not following through with signing the guarantee. I was told I was raising red flags with THEM, beacuse I was so concerned. Even though this breeder was the one with my credit card info and other info on ME, she was worried I was going to con her? How does that work out? My family breeds dogs and have been for many years now, when a family member of mine attempted to contact the breeder and see what was going on, she was rudely hung up on. In all my life i have never met a breeder that would hang up on a customer, regardless of if what they were hearing was not what they wanted to hear. The rudeness did not stop there. I finally wrote an e-mail back in an extremely professional and mature way, unlike the breeder who insisted on writtign back unprofessionaly and immaturely, and explained how her actions were uncalled for. Even after my family and I were disrespected, I held my composure and yet she did not. The next e-mail was 3 sentences only and each one just as umprofessional and disrespectful as before. If anyone has QUESTIONS FOR ME, feel free to leave a question or comment on here if possible and I will be GLAD TO SHOW YOU THE E_MAILS!!
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