I bought a Moped from this company. It has a defective automatic choke. I can not start this vehicle. I have attempted numerous times to contact the company. I have sent email and I have left messages. I can not get a live person. No one has ever called me back. In the meanwhile, I have a two thousand dollar paperweight in my driveway. Before buying anything from this company, I suggest that you try the following test, attempt to contact them. Try calling any of their numbers to see if you can get a live person. Leave a message pretending to be a customer with a complaint and see if anyone calls you back. Try sending a fax, see if their fax machine picks up.

The Clovis Police Department drove by this address for me and said that the place is empty and that there is a sign on the door stating they are out of business due to poor economy. They took our money on June 30, 2009 and we have never received anything from them, including the 3 quads we ordered or an email or phone call from them! They new they were going out of business yet they still took our money! There website is still up and running but not sure if you can actually order from them. Please please do not put anything for this company on your CC. <br />
Jesse Gonzales is a crook, he had to know he was closing his doors yet still takes money with out the possibility of shipping our quads to us! He had to know! <br />
K Silver

I bought a Roketa 250cc scooter from County Motorsports in early September 2008. When it was delivered (late) there was some damage which I was told would be covered by the extra shipping insurance I purchased. This turns out to be a complete lie. County Motorsports will not cover cosmetic damage to the scooter caused by shipping, and more extensive damage must be covered by the manufacturer. The manufacturer will not replace parts that were damaged in shipping either, and I was referred to the shipping company. I was only told about this 6 weeks after the delivery of the scooter and filing a claim with County Motorsports. This is the exact opposite of the description of what the shipping insurance covered that was described to me when I purchased the scooter.

Don't buy from these people. Learn from my mistake.

At the end of May 2008, I ordered online a Roketa 250cc Touring Scooter from County Motorsports LLC, 727 Clovis Avenue, Clovis, CA 93612. I placed the order at www.countyimports.com.

Due to limited supply, I had to provide two colour choices. When I saw the scooter was ready to ship, I emailed them to see if they could tell me which colour I got so that I could order a matching helmet. They never responded. No big deal.

When I checked back and saw the scooter had shipped, I wanted to know what preparations I should make since I was having this delivered to my office location and would ride it home. I assumed it would need gas but would it need oil or any other fluids before I could ride it? I could not find the answer on the website so I emailed them. No response. I called and got a reception that transferred me to voice mail. No response. I called again a different day and just had to leave a message. No response. I emailed the technical department. No response. By that time, the scooter had arrived and I had to "wing it" as the owner's manual was the worse I've ever tried to follow.

I also was looking for my title since it was supposed to go out right after I submitted my request--which was the day after the scooter arrived. A couple of weeks went by and I didn't get it. I emailed to see if they had even got the request and got no response to that. It finally showed up in time for me to sign it up to the new buyer.

I hope the new buyer has better luck than I did. Maybe they are more self-sufficient and won't have any questions because they won't get ANY customer service if they have my experience.