countyimports.com
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Category: Other
Contact Information rd4 box 487, Altoona, Pennsylvania, United States
Phone number: 814 941 2140
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countyimports.com Reviews
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Douglas E. Gilmore
February 28, 2010
This company does not stand behind there word!
Purshased a Utility ATV on Jan. 12th 2010.Took two weeks for the ATV to come.When it finally came, I uncrated the unit and began assembly! The engine had terrible rust stains all over it from rain water dripping down from the steel crating cage. Decals had all peeled off from it sitting in a warehouse for no telling how when long.This ATV is a 2007 model BEWARE of them telling you it is a 2009 model, all they do is take the order, call the warehouse that has it and purchases it from them.Goldenvale is were my Roketa ATV-10 came from.With a little work from coating the engine with WD-40 most of the rust stains came off the engine.I have field tested this ATV at Prentice Cooper WMA and everything seems to be fine with this ATV.The rubber straps that hold the tool box lid closed was broke, Bryan tha Mgr. was supposed to send me new ones, I will believe it when I see it!The product is O.K. but the people who sell this product need their butts kicked for telling someone they will do something and not follow through.They are supposed to be a Veteran owned bussiness! Bet none of them went to West Point! West Point Grads are taught not to lie, cheat, or steal or tollerate those who do, for life! If this is the way people in California do business then its know wonder California is in the shape its in.
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JAMES EDWARDS
January 18, 2010
ADVERTISE PRODUCT THEY DONT STOCK
Called in to see if product was in stock and could ship in two to three business days, sales person J.D. assured me that they had the product in stock and could ship the next week about 2 to 3 days! This was friday Jan 8th 2010 Monday I recieved an e-mail from San West Inc. stating they had recieved my order and to email them if it was correct! I emailed them and said it was correct! Called on Tuesday Jan
12th 2010 talked to Wayne he said it should ship that day or next day! Wed I called to see if the ATV
400cc 4x4 Mountaineer had shipped and no one would answer or return my phone messages! Thursday Jan 14 2010 talked to store mgr at SanWestInc. Bryan he said he would have Bonnie call me when she arrived, she had been sick and was late to work! Later Justin called and said that they were out of stock on the unit and would I like to buy a higher priced unit, I said I would for the same price as the original purchase, since they had wasted a week worth of my time! He Declined and I told him to cancel my order! Customer service here is F- no communication no returned calls no one knows what is going on person that is suppose to know cant get to work on time!
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hooper2008
May 29, 2009
defective jetmoto 125
bought two jetmoto atvs ordered them on 12-08-08 for christmas gifts received them on 12-30-08 after asembly the jetmoto 125 never ran. tried emailing them no respond tried calling let messages no repond. after days go by ild tried ordering parts and fixing my self. after putting carb on. got running but now you cant keep it on yhe road unsafe to ride. found out frames all twisted has bent control arms to many parts to list. finally after months go buy got a reply, filled out a warranty claim sent photos talked to manufacture jetmoto usa they all turned my claim down now i am stuck with a 2008 jetmoto 125 that my son cant ride and no will do anything about it .
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