Cowboom

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Category: Services

Contact Information
United States

Cowboom Reviews

fiubc May 5, 2011

Website / Customer Service

Was participating in an auction when I was outbid. Couldnt login to bid again. Contacted customer service to inquire, didnt know site was down. After investigating more on my side, someone in the IT dept must have done something because the sites links now referred to internal servers and address... such as http://dsp01dtw:xxxx I called to complain, was told that no complaint department was available, and they dont really care that the server addresses are exposed and that further information was available from the servers... file structures, etc. So not only did I loose a few auctions, I could now see their servers online... great security...

Sgaddis2 December 15, 2010

Quality

Ordered a Canon Rebel EOS. Ad said strap, battery, instructions, battery charger included. Got the camera and NONE of these included! Ad page had vanished and no proof I was right. Contacted Cowboom and they disputed my complaint. This was my first and last purchase there. Bought a 4 year extended warranty and they now want the serial number of the camera which appears to have been removed by Cowboom prior to the shipment, now what??? Terrible experience!

Have contacted Cowboom, the warranty company and Paypal. NOBODY seems to be able to understand the most simple concept how can I have an extended warranty without the serial number. SOMEONE strike me down if I EVER buy from Cowboom again! It should be called Cows**t instead!