|
BWM
February 6, 2011
REQUESTING PAYMENT OF RETURNED CHECK
I RECEIVED A NOTICE IN THE MAIL FROM CPS SECURITY ABOUT A RETURNED CHECK THEY SAID NEEDED TO BE PAID. WELL, THIS CHECK WAS PAID IN NOV. 2010 TO AUDIT SYSTEMS INC. I CALLED CPS SECURITY AND ASKED THE GUY ON THE PHONE WHY I WAS GETTING THIS WHEN IT WAS ALREADY PAID, AND 3 MONTHS AFTER THE FACT. HE WAS TOTALLY RUDE, ARROGANT AND UNPROFESSIONAL. HE TOLD ME TO CALL AUDIT SYSTEMS SO THEY CAN NOTIFY CPS. WHY AM I HAVING TO GO THROUGH ALL THIS TROUBLE ? IT SEEMS LIKE THEY RESEARCH THE RECORDS AND AFTER A FEW MONTHS, HOPE YOU FORGET WHETHER YOU PAID THE THING OR NOT, AND TRY TO GET YOU TO PAY AGAIN. THIS IS A SCAM. WHEN I CALLED BACK CPS AFTER HE HUNG UP ON ME, HE SAID HE WASN'T GOING TO GET IN THE MIDDLE OF THIS, AND HUNG UP ON ME AGAIN. THIS HAS GOT TO STOP. SOMETHING HAS TO BE DONE ABOUT THESE COLLECTION AGENCY HARRASSMENTS.
|
|
|
Angela
March 13, 2009
Fraud and lies
I've been receiving phone calls from CPS Securities for the last couple of weeks. All the message would say, when one was left, is 'This is CPS for April G...! We are calling regarding your credit card!' I finally answered the call this afternoon to find out it was about a purchase I made through HSN, unknowingly! They were so rude, disrespectful, and didn't want anything to do with me making payment arrangements. They immediately threatened a law suit and to file criminal charges against me, told me I used a fraudulent credit card and hung up on me.
I won an auction on eBay, and my account has since been closed because I was forced to file bankruptcy earlier this year. I didn't feel as comfortable sending my grandmothers credit card information over the internet so I made arrangements to contact the seller via phone. He assured me that my CC information would be destroyed. Apparently, the purchase I won was through HSN and when the seller made the purchase, he set my card up for the flex pay. This was not stated in the auction! Moreover, since my account is closed, eBay can not access my records to show my win. Either way, I suppose I owe the money to clear my name.
I tried to contact HSN and the customer service agent said to contact the collection agency to arrange payments. I called the collection agency back again! When the agent got on the phone, I explained to him the situation, told him I contacted HSN, tried to ask questions, and he told me I had 4 days to pay the balance of $2000. I told him that was impossible and unrealistic, but I was willing to make payments to them monthly to pay it off! Even though I was the one scammed! This guy also yelled at me, told me he didn't want to hear it, it was too late since I haven't made a payment in 7 months and he would be filing a law suit against me and that the attorney already had the case.
I tried numerous times to try and make arrangements and everyone I got in touch with just hung up on me. I was told one time that if I go to court, I will be paying a lot more so I should just send them the $2000. OK, WHATEVER! I don't own anything since I filed bankruptcy, so they can not take anything from me. I make a comfortable living, but the payment I could make would not be a large amount. I have to continue living!!
So, the bottom line is, I got scammed, the seller got a thrill of screwing people, not sure what else it could be, and my credit that I just repaired is in jeopardy of being ruined by a law suit? This company does not want to work with you, and is making threats, which I think is illegal. I have tried to obtain a correct billing address, but no one will give it to me. I copied the address attached to this statement from another person, and can not get confirmation of this being correct.
|
|
|
November 12, 2008
not sure
As soon as I recieved the notice I called to make good with my debtor. I told them I could make a 100 dollar payment on this peticular day and make the rest up on the following wednesday ( 2 days afterward of the initial 100 dollar payment). roger nelson's supervisor of which he would not release his name to me said that he would not accept my money. I tried to talk to this man to no avail, he hung the phone up on me in mid sentence. I tried to call back numerous times. The woman answering the phone would put me on hold and i would be hung up on within 10 seconds. I called and asked for this mans supervisor and they put me through to him everytime. As soon as he heard my name he would hang up. Myself and Roger Nelson made an arrangement to settle this matter on Nov 12 2008. He was actually a decent person to talk to at the time. on nov 10 2008 my bank notified me of a 99 dollar charge to this cps security. I called them back and they said that it was a misunderstanding in the accounting department and that this would be resolved and refunded that same day ( seeing as they did not have permission to go into my account at all.) By the following day my bank had told me that there was in fact nothing on my account to suggest that they tried to refund the money that they had took out. I then called Mr. Jim Ryan to find out what if anything was being done. He then proceeded to shout at me. He gave me some kind of confirmation number for the refunded money and then went on into a short but vulgar rant. " I gave you your damn money now when am i going to get mine?" I assured him that i was making the full payment the next day because of a direct deposit error. " well dont fucking call me back till you have my damn money." he replied, and hung the phone up on me. Now i have been informed by my bank that they were not supposed to touch my account without my permission. I am pressing charges and i would suggest anyone else to do the same if you have been wronged like this. they broke the law. they threatned me numerous times with jail and prison. People should not be allowed the freedom to do bussiness like this nor should they keep it up. please help me in taking this matter further. I am not the first or the last for these people and they have got to be stopped. Please do not be a victim of thier threats or vulgar phone calls. all over 179 dollars.
|
