Mr. Shapiro called me asking if I remembered details of a phone call I had with one of his associates 10 days ago. I explained to him that I was not sure. I explained to him that my brother recently passed away and I did not know if I remembered or not. As we continued our conversation I began to recall details of the phone call with his associate. He stopped me when I told him that I did recall the conversation and told me that I was a liar because I initially told him that I did not recall the conversation. I asked to speak to his supervisor. He told me that he was the collections coordinator and refused my request. He also told me that three people had told him the same thing. My brother passed away on 03/11/11. I am having a lot of trouble with the greiving process and have been trying to catch up on all aspects of my life. I am in grief counseling. Mr. Shapiro was not only heartless, he was rude and disrespectful. People like him do nothing for the collection companies except piss people off and they end up hanging up with nothing resolved as I did. I am sure I will be suffering consequences for this incident because I did hang up. If he had not called me a liar, things might have ended differently. Had he had a little compassion...etc.

My name is Ruth Nielsen, and my phone # in Co. is 303-258-7337.
For over a year now, we have been receiving calls from a collection agency, asking for a "Susanne Moore". There is no one by that name in our life. I have called the number on their messages, every time. I've talked to several operators, and they all tell me my number is nowhere in their system. Each time, I ask them to correct the problem. The calls come in several times a week, and at all hours! It hasn't stopped. This morning at 8:15, another message. The woman making the call identified the company name, CRA, and herself as Willa Mason, and left the above callback number.
I called the number back immediately. A man answered, and I told him about the troublesome calls. Not finding my number in the system, he denied my claims, saying it must've been forwarded. He asked me for my cell #, and I refused. "Do you want me to help you or not?" he yelled. I began again to explain. He interrupted, told me to "shut up!", and then hung up on me!
I don't know where they are, or even if they're calling from out of state.
I reported them to the FCC. I hope this helps get them prosecuted.