Cracker Barrel is similar to ancient Rome. It will fall apart soon. Greed is rampant in this company. Dan Evins is probably a little sick to his stomach to see his company be taken over by the locust. Dan started a great company. It was flawed, but always had roots. The new Leadership would cut your throat to get ahead!
The most thrown around phrase in this debacle is "You before Me". CB will fall and fall Hard. Great concept ruined by greed. Later.

To all that travel or just eat out,

I stopped at this location on September 9th, after many stops at their other locations. It was after the lunch rush and we thought we would get better service/food. Our server, Michelle, thought a good choice was the the turkey special of the day. We both ordered the "special", that was one of our mistakes, the first being we stopped to eat here.

The staff bought out our order and it was not our orders. I could figure this one out as there were 10 other parties in the whole place. When our orders did arrive they were very dry on the edges of the meat, and I asked if they mircowaved them, I was told no way. I should have sent the food back and gotten somethingelse, mistake two.

We ahd almost made it home when both of us started to get sick to our stomaches and other problems. I contacted the restaurant as soon as I could to ask if anyone else had trouble, they hung up on me. I went to the home office to let them know about the troubles and was told they would forward my problems to that location. That was three weeks ago.

I just want everyone to know what not to order for future reference, the"special of the day" was proably sitting under heat lamps after lunch rush did not consume all the prepared meals. I also beleive that the home office should have helped with my troubles.

As for now I will not be eating in any of their locations after this bad service after a bad meal.

MillerTymeLLC

I work for a well known restuarant chain going into 16 years, the last 3-4 years has been going down hill. We have changed management and the last two managers came into clean house. Always writting employees up for one thing or another, some of these write ups were truly uncontrolable, but still this went into our files so when we have a concern this is basically thrown in our face as punishment . So therefore nothing will be done to console the employees needs.

I have lost work hours and this causing my health benefits to disappear. I have contacted the corporate officem concerning my needs, I am my only support and now have been forced into unemployment and food stamps due to the cut hours, basically 32hrs to just maybe 11 hrs a week, so when I confort my manager for more hours, the write ups and other unfair discussion comes from his mouth, but he says I am an asset to the company for being with them so long, in the same breath he states I am not a team player and my productivity is poor, now since this has been mention, I will tell you my side. I go to work in proper uniform, never miss time, work my self to death trying to inprove what my employer has accused me of. I am given a poor serving station, mostly two table that are either filled with guest when I clock in. Others have 3-4 tables, so therefore I am running their food orders that they cannot seem to, because of the fact they have several guest.

Now comes the part of me not receiving work hours due the fact there isn't hours to give, but my store is continously hiring younger employees and they seem to receive the hours I used to have, and they do not preform to their full job criteria. We are told they do not have hours to give to us but the new employees seem to be able to have them.

Everytime I question this reasoning I do seem to feel retailiation.

What should I do?

This Cracker Barrel unit has a lot of problems. First, it's extremely filthy. The cups are sitting in racks slightly above the tile floor which is constantly wet and covered in restaurant spillage. The spillage is then splashed onto the racks of cups anytime someone walks nearby. There is something wrong with their dish washing apparatus as well. It does not properly clean dishes and leaves dried eggs and gravy on 4 out of 5 dishes that are washed. There's other sanitation
issues regarding trash disposal policies. This Cracker Barrel keeps up to 25 full trash cans inside the building next to the dry storage area and break room where the employees
eat their meals. Only when there is enough time and too many full trash cans will the cooks take the garbage that's fermenting from inside the building to the dumpsters outside. There needs to be a thorough examination of the sanitation practices and a waste/sanitary guideline needs to be implemented immediately. In the meantime, eat at your own risk.

This Cracker Barrel has security issues that needs corrective action also. It is located in a high traffic crime area without the presence of security guards or outside surveillance cameras. There are only two signs located in the parking areas reminding customers to lock their doors. Take extra caution when entering or leaving the unit.

More notes. This Cracker Barrel clearly discriminates. It is located in a predominately black area, staffed with 134 employees, and only 4 or 5 of them are black to which none are part of the managerial team. The rest of the staff is Hispanic or White. This should be investigated immediately and resolved with any disciplinary action necessary.

In 17 years of working in hospitality/restaurant industries, I have never experienced such filth and lack of sanitary protocol as I do at the Cracker Barrel in Florida City. As an employee, I cannot drink from their cups without lining it with a plastic baggy. All the staffers implemented this practice once they witnessed myself doing this. The cups sit in racks slightly above the tile floors that are constantly wet with spillage. All the spillage from the floors are then splashed back onto the cups whenever anyone passes by. There is also something wrong with their dish washing apparatus. Four out of five dishes/cups are covered in dried eggs and gravy because the apparatus isn't being maintained and can't clean properly. Some servers don't have time and have to use the dirty dishes, others just don't care that the dishes are dirty. Also, I have witnessed the Florida City Cracker Barrel keep up to 20 full trash cans inside the building next to the dry storage area and break room where the employees eat their meals. Only when there is enough time and too many full trash cans will the cooks take the garbage that's fermenting from inside the building to the dumpsters outside.