Took advantage in 2004 of there buy 1 get 6 free or some such offer. They then offered "buy the books to complete the agreement and get another free. Coupon enclosed." So I bought all the books under the agreement and ordered the free one. I included the FREE coupon as instructed.

They sent the books and billed me for the free book as well as the ordered books. I paid for the books I ordered and reminded them that the other book was free via coupon which I had submitted. They never responded other than to keep billing me for the "free" book.

Eventually they turned the billing to collection. For almost FIVE YEARS now, I receive mail and phone calls threatening my credit and demanding payment. NO ONE will listen to anything I have to say. Recently the collection agency RJM Acquisitions Suite 224 575 Underhill Blvd Syosset, NY 11791 Phone: (800)651-4418 reported this against my credit. They will not resolve and tell me to contact Crafters Choice. I did, Crafters Choice says contact RJM who of course has no interest in settling the matter. They do say if I will pay, they can indicated the matter is paid. although of course LATE. I do NOT OWE the amount, why should I be extorted this amount of money which by now includes considerable "fees" although still only around $50. It is the principle of the matter. I don't OWE the money.

DO NOT DO BUSINESS WITH CRAFTER'S CHOICE! Who by the way, continue to send me "Come Back! We miss you" advertisements.

I have been a member of this book club for several years and ordered many books. However, in September I decided to cancel my membership for financial reasons. I went to the account area of their website and went through the cancellation steps the day after I placed an order redeeming all my bonus points. I received a return email assuring me that my account was cancelled and that while I might still receive one or two membership mailings, they would NOT ship the monthly featured selections to me.

Since then I have received both the September Featured Selection (which was a duplicate of items I ordered in my last order) and today received another book.

I have contacted them again and asked them to cancel my account. I also told them that I regard the last two shipments of books as "unsolicited gifts" that I will not pay for. (I plan to donate them to my local senior center).

It takes them several days to respond to emails. There is no phone number listed for this company. I want to stop receiving mailings and merchandise from them, and I want my account balance cleared.