i have tried several times to overlook some things about my purchase, but no matter how big or small the problem with my lawnmower does not reflect the service i have gotten. my lawnmower started out with the pulley slinging off after ten minutes of mowing, went back to store got a new nut and pulley cover come home and put on myself no problem . problem is went it happened again i relized the bolt in there was way to short straight from the factory mentioned that to store manger and he gave me a new bolt, nut, pulley cover, and a new belt still i come home and do all this myself. then lawnmower starts shutting down after 30 minutes of mowing so icalled august 26 for service, at first they tell me two weeks then the service man said one week which would have been on tuesday the 31 . no one called and cancelled or nothing then i call back and they said service was still scheduled for the original date sept. 7 and no one showed up or called and cancelled now they are saying sept 14 this is getting way out of hand and i am not satified with lawnmower or service i am three weeks out of my 90 day satisfaction guaranteed i am not saying i got to have all my money back since mower has 11 hours i would like some kind of offer after all the lawnmower is over a 1900.00 lawnmower please respond i am not a rich man and can not afford to just pay someone everyweek to mow my yard thanks