Customer Service, Please be advised that I am now having the same problem "I frequently have to touch the activation buton on the device to initiate a call two or sometimes three times before I can complete a call" with this replacement Blue-tooth as I had with the original one.

Am I the only person that having this problem with my blue-tooth? I have ownew three of the H700 and one H710 and now this H720. I love the Blue-tooth; I use it with my Motorola V9x Razor Cell Phone; but this is a little irritating.

Please advise as to what should be done. thank you for your timely assistance.

Respectfully

Derwood A. Stewart
[email protected]
Phone # (501) 470-9131


--- On Mon, 7/5/10, Motorola <[email protected]> wrote:


From: Motorola <[email protected]>
Subject: Motorola Customer Care [Incident: 100706-002194]
To: [email protected]
Date: Monday, July 5, 2010, 2:34 PM


Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.


Subject
Motorola Customer Care

Discussion Thread
Customer (Entered by Jam M) 07/05/2010 02:34 PM
needs to push the button 2 or three times to turn it on
happens at random times but very inconvenient
bths was connected to the phone
bths itself is working fine

DOP May 2010

CSAT/SWE 88551224298839
89382N

12 Lucky Dr Mayflower AR 72106

Question Reference #100706-002194
Product Level 1: Other
Category Level 1: Not working
Category Level 2: Hardware
Category Level 3: Keypad
Category Level 4: No Response/Delayed response
Date Created: 07/05/2010 02:08 PM
Last Updated: 07/05/2010 02:34 PM
Status: Escalated
Incident Opt-in:
Carrier: Carrier Unknown
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Sales Order Number: 88551224298839
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