After not receiving my order for three weeks, I contacted their office. No apologizes were offered, I was just told that I will have to wait 7 weeks.
I sent another email at week 5 stating that my order was still not there and that I had received three orders from other companies AFTER I ordered from them, and they did not respond.
My package arrived at the end of the 7th week. They did not even have the decency to follow-up to see if I had or had not received it.