Crazy Custom Caps
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Category: Lifestyle
Contact Information Florida, United States
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Crazy Custom Caps Reviews
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SAD MOM!!!
May 28, 2011
worse customer service ever!!
I order 4 caps for my son's playoff tournament for our coaches to wear. I ordered the caps a month in advance so they would arrive on time. After a week I asked if they were sent out and they said he was working on them and they were being sent in 1-2 days. After 14 days I sent an email out asking where my caps were and they said they were out of stock on that cap. He was working on them that minute and they were shipping them out. I asked why I was not told they were out of stock soonier and to ship them in a faster way since time was running out. He told me I was rude and that he would refund my money that I still have not seen. I lost money and my coaches did not get there gifts in time for the big game.This company needs to be removed from the internet and charges to be brought against them for keeping money!!!
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Redman03
November 11, 2010
Worst Service I have Seen!
I ordered 2 caps and they only sent one cap and that one was damaged. I sent several notes via their web site but was told I ordered only 1 hat. After months of no second hat or replacing the one hat I did get that was defective and wrong no response. I was also overcharged on the total amount. I was told once they screwed up and they would take care of it but that was it. I would strongly recommend using a different company for your hat needs as this one took my money and I got nothing in return.
Steve
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BenH54
December 7, 2009
Poor customer service
Crazycustomcaps.com is an on-line custom cap design service whereby you cannot view the final cap design prior to purchase completion. I made a capitalization error in the font I chose in ordering my custom cap with crazycustomcaps.com. I was not able to view the error or would've changed it. When the caps were made and sent out I notified the company about my dissatisfaction and they were not willing to do anything to make me a satisfied customer even though they brag about "100% Customer Saisfaction" on their web site. I spent over $100.00 on caps for gifts that are garbage now because of my error with their poor web design for ordering. I have since found other sites that do allow viewing of the final cap design prior to ordering. Wish I had ordered with them instead.
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