I purchased a vehicle from this dealer on 12/4/2010 and he assured the vehicle was in good condition. The day after purchasing vehicle I began to have several problems with the vehicle from the brakes squeaking real bad to loud popping noises in the wheels. I approached the dealer about the issues and basically brushed off and told that there was nothing wrong with the car. I decided to have the vehicle inspected by a mechanic and found out that the car is falling apart. The transmission is bad and slipping, the brakes need to be replaced, the ball joints are bad and subject to go out anytime, it is hard to steer the car when turning, burns excessive amounts of gas (sometimes you can smell gas vapors in the car). I went to talk to the dealer and again he told me there was nothing wrong with the car and threatened to call the cops if I did not leave. His financing charged on his vehicles are very high. he is taking advantage of people and something should be done ab out this guy.

This complaint is concerning one of the dealers that they are partners with. Upon speaking with them about the issue I was just told to take the car back to the dealer. I would still be responsible for the loan, the dealer will not take the vehicle back.

On the day before New Years, I meant to call Credit Acceptance and explain to them I would be making my payment this up coming Wednesday. My car payment was 12 days late, previously they had disabled my vehicle I had called them and they would work with me and turn it back on. I have spent the last 4 months trying to fix up my bills from shattering my knee cap in August. I didn't work again until November and workers comp gave me just enough money to drop 200.00 on my car payment then the rest a week later. In the course of December, epic events occured... there was a horrible ice storm which prevented me from getting to the office and to make matters worse I slid into a pot hole and broke my rim. I told the lady I spoke to a week ago about my problems and I was told to pay just the 59.99 I owed and things would be okay.

Whelp, on New Years Eve at 4:10am my car was repossessed and to make matters all the more worse... I was never given any warning or any chance to try to drum up the money. They constantly called me when I was at work on my cell phone, I'm not allowed to answer my cell phone at work. There was no voicemail stating my car is going to be repossessed on the next business day. They then, closed their office for the entire weekend. The driver took all my belongings that were in my car with the vehicle. He called me 8 times but like most people I had my phone on silent at 4am and was passed out asleep.

Now it is monday and the first business day, I have been on hold waiting to find out the info for getting my car or my stuff out so that I can figure out what to do. I have been on hold for an hour, what the hell kind of company is this? The car was a 2000 Pontiac Grand Am that was acting up like crazy, I had to buy a new battery and 2 tires for it since May. The car has been acting up, the radio didn't even work when I got it and ever since the second week I owned it, the car leaked out trans fluid. The warranty they gave me wasn't even accepted anywhere near my home.

I decided that I wanted to trade in my 2001 Dodge ram for a more suitable family car. I contacted Sheere Chevy and was told to come down and have a look at their used inventory to see if I could find something I was interested in. I told the salesman that my new wife was also interested in trading in her car as well. Long story short they told me that they could give me $6, 000 for my truck in trade which was the pay off, and $1800 for my wifes car. She was unable to trade in her car because her father's name was on the title and he wouldn't allow it. So I said that I would be still glad to trade my truck in. We went into the dealer on Saturday so they could look at my truck for appraisal. We picked out a 2004 Chevy Impalla SS. It had around 84k on it and looked in pretty decent shape. I told them I wanted to drive the car over the weekend and take it to a mechanic. We came back to the dealer Monday and were told that due to a lower credit score in the high 5's we were't able to get traditional financing. I told them I got into my truck with 0 down with the same credit score. They said don't worry we could get financed through Credit acceptance and our payments would be around $300 per month. They said they needed all kinds of paper work, bank statements, pay stubs, references, etc. Long story short we ended up having to put $400 down despite being told that my truck was good enough. We gave them a voided check and they said that we would be on autopay that way we didnt have to mail out monthly payments. 2 months go buy and my wife wakes me up saying that they are repossessing our car. I went outside and caught the tow driver and asked what was going on he said we were 2 payments behind and he was taking the car. I told him wait he's not taking the car I was going to call the bank. He told me if we didn't let him take the car that the bank was going to want $12000 to get the car back. I told my wife to sit in the car and wait, I told the tow driver to get in his truck and wait while I called the bank, he continued to hook the car up and said that the cops were on the way. I used to repo cars so I know the laws so I told him there was nothing the police can do it was a civil matter (only the Sheriffs dept can step in with a court order) when I asked the tow guy his info he told me he didnt have to tell me because my name wasn't on the paper work and refused to ID himself due to privacy laws. He then proceeded to tell me to "Go Fuck yourself" and got in his truck I called the bank but they weren't open for another 20 minutes. The cops showed up and asked what was going on and I explained the situation to them and he asked if I saw the repo order and I told him no, nor did he provide ID. My wife was sitting in the car and the cop said that he had the right to repo the car and I explained that I knew the repo laws and he did not have the right to take the car since my wife was sitting in it. He talked to the tow driver and I over heard him say that there was nothing he could do that I clearly knew the laws and he couldn't bluff me to give them the car. The tow driver agreed to drop the car and said he would get it in an hour anyway's so wipe the stupid smile off my face. He proceeded to drop the car and the cops left. My wife was able to get in touch with the bank and they proceeded to tell her how dare she sit in the car with our son and how dare she stop the repo etc she was in tears by the time she was off the phone. I called them back and spoke to a manager and explained we were supposed to set up on auto pay and they should have called or sent a letter. They said sometimes the dealers don't follow through and it was an easy mistake. They took 2 payments via western union. Our payment this month (Dec) falls on a saturday and my wife doesn't get paid till Monday. We are 1 day late and already have gotten 2 calls the rep said there is no grace period and they can call the next day. I told them she doesn't get paid till Monday but our payment was mailed out Thursday and they should receive it today or should have gotten it already. She said it takes 5 day's to get it but we are all set. After reading up about these people I see it was A HUGE MISTAKE getting involved with them. The repo company was an even bigger joke (American Lenders) I complained to the owner who apologized about the drivers action even asked me if I'd be interested in future repos with the company. Either way CAC is a joke along with there small print

never failed to make my payment on time...one month I needed to make my payment a little later.. I called credit acceptance ..spoke with a very rude person that kept repeating the sme thing overt and over..So I went to the local dealer where I bought the car..David Fish called the credit acceptance corp. and told them I was getting the money from the bank to pay of the balance in full..but the loan was taking longer than expected. she ask when could I make a payment...I said on the 15th before the business day was over...She said ok, but it must be there by then. My payment was due the 1st day of each month...I was told I had a 15 day grace period... On the 13th(2 days earlier than I was told I had) the repo. man came and took my car...What I was told on the phone and on my contract was a flat out lie!!! Then I could not go to the impound yard to get my car, , , their was a fee for that...It left me with no choice but to lose my car...all the money I paid and my car was gone...this is a crooked company!!!

Bought a lemon 2005 Jeep Grand Cherokee with 78, 000 miles from U-Save Car and Truck Rental and Sales off of Hwy 501 in Myrtle Beach, May3, 2010 always on time with my payments. Took the car back six times before warranty was up concerning my brakes, I even left the car so they could fix the brakes and A/C button which only worked when turned on HIGH, they never touched my car, it was leaking brake fluid the whole time I had the car. U-save did nothing to help me, the car started jerking in September 2010 and got worse so I had to not drive it as much I left it parked in my garage. Then it started leaking transmission fluid November 1, 2010 took the car to Mieneke they put the diagnostic machine I waited two hours until they finished with my car the diagnosis: TRANSMISSION was no good and needed to be replaced, the brake were CHEAP and BAD, TRYING TO SHIFT TWO GEARS AT THE SAME TIME, LEAKING TRANSMISSION FLUID BADLY & BRAKE FLUID. Called U-Save Car Sales talk to the new manager nothing. I called Credit Acceptance they didn't care they just wanted their payment. Bottom line is I had the car almost 6 MONTHS, I told Credit Acceptance I wasn't paying them another dime for a car I couldn't DRIVE and to come pick it up. CREDIT ACCEPTANCE and these FRAUDULENT DEALERSHIPS work hand in hand the dealership pretend to finance you a certain amount and Credit Acceptance the other half and they got you. YOU REAP WHAT YOU SO. I'm NOT DONE they can't get rid of me that easy. See pics below