This company is the biggest scammer I have everseen in the merchant providers, They have been stealling my money from my account over and over, they claimed that I didnt batch my account .
Before I joined them, there was no Pci compliace, and I was told if they are going to apply it, they will let anyone of their customers know.
I called them, They said they already sent a letter which I have never received .
They put me on hold for 25 minutes then someone in the name of
"Amber Riely" who claimed to be the manager of customer service told me we closed your account but there is no refund for $192.5 which they charge me for only(pci-compliance for one year of 2011) I told them that today is december 6th 2010 and I didnt even used a portion of it then she hang up on me !
also I have been signed up for all credit card types visa mastercard discover and amex, but fone time I run an amex and it was refused I told the customer the problem is in you amex card but after a week the same problem .
I called the comany they said you arenot set to accept amex we have to reprogram your terminal. !sh--t I signed up to accept all types of credit...
If you dont want your money to be stollen dont choose themerchantsolutions.com
worst customer service
Top us merchant scammers & thieves !

here is my email [email protected]
watch out for www.themerchantsolutions.com

This company has called me several times saying my account is past due. They will not send me a bill, I have asked repeatedly. They turned my account over to their collection company, who calls and threatens me, but also will not send me a bill. I have called the collection agency several times, only to get a recording after being on hold for a while. I leave my phone number and address asking for a bill, they ignore both and continue to call and demand payment. This company has POOr customer service.

North American Bancard Complaint

How this company continues to lie and steal from small businesses is unbelievable.

By going to (www.my3cents.com/search.cgi?criteria=North+American+Bancard&state=&min=0&total=20&order=id&ordertype=desc&subtype=&uid=&mtype=&product=) you will see that this is no isolated incident.

Is anybody interested in trying to do something about it? If you’re interested please give me a call 717-763-1573 my email is [email protected] maybe we can get a “Class Action Suit” going against them or gather enough complaints to attract the attention of the Attorney General.

In June of 2006 – I spoke with a salesperson that said he could save our company a lot of money processing credit cards; after a few months I realized that we were paying more then ever, I called customer service but they had the attitude that they could care less about what the salespeople say to sign up new customers.

Fed up with all of the fees being charged I stopped using their service in June 2008, my bank account is still being debited every month for $35 (5 x $35= $175) with no service being provided. On November 18th, 2008 I called to cancel the service and was told that I would be charged a $295 early termination fee because my 3 year contract wasn’t up (the salesperson lied) and that I needed to send back the Hypercom T7P (salesperson said I would own it after 1 year) or I would be charged an additional $495. I no longer have the Hypercom T7P because it wouldn’t work with the new credit card processing service, believing that I owned it because it had been over 1 year; I traded it for a new unit. Since I no longer have the unit I offered to send them a brand new (Hypercom T7P) which can be easily purchased for between $110 and $150, the customer service rep said I couldn’t do that and that I would have to pay them the $495.

$295 + $495 + $175 = $965 with no service being provided!!!

800-226-2273 Ext 1300
www.northamericanbancard.com

North American Bancard
969 Chicago Road
Troy, MI 48083

County: Oakland