Credit Collection Services
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Category: Business & Finances
Contact Information
United States
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Credit Collection Services Reviews
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Aneky K
April 2, 2011
Steer clear, scam
Unbelievable! I had insurance with Allstate for 25 years. I finally got tired of them raising my rates out of control. I then got quoted with Farm Bureau, while giving my Allstate agent the opportunity meet the policy price. They did not. Allstate was more than $1000 per year higher! I switched to Farm Bureau and now Allstate (via Credit Collections Services) is trying to collect from me on a canceled policy. In hand policy cancelation from Allstate! In hand new policy with Farm Bureau. They are trying to tell me because Arizona requires car insurance that I have to pay. BULLS**T! My car can sit in my driveway uninsured for my lifetime if I want. What a scam. Obviously Allstate is deseperate! Clearly this insurance company would be a nightmare of an agency to deal with if a claim was necessary! Steer clear! Allstate will never be afforded the opportunity to quote my insurance ever again! This is cleary extortion and harrasment, on behalf of Allstate aka; Credit Collection Services (CCS PO Box 9135 Needham, MA 02494)
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Michael Lawson
September 11, 2009
On credit report with no contact info
Info appearing on credit report as a collection with no contact info. Dont know what collection is for and who it is from.
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Unhappy camper
March 30, 2009
Letter of Satisfaction
I had a debt that had arisen out of unpaid damages from an automobile accident. I had established a payment plan and fell behind in payment. My driver's license was suspended as a result. I then paid the debt IN FULL in the beginning of March 2009 and I am still waiting to receive a "Letter of Satisfaction" that is needed in order to have my license reinstated. The customer services reps. tell me it could be another 30-45 days before I can get that "Letter of Satisfaction". It amazes me how quickly CCS was to put a hold on my driver's license when I missed a payment, but it has taken them over a month since the check has cleared my bank for them to get me the document that I need to be reinstated!!!
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November 11, 2008
Scam and cheating
About a month ago I received a call on my cell phone from CCS about a debt that I supposedly owed. I contacting them back and they advised that the debt is from Progressive Insurance. I immediately told the rep. that I am no longer with Progressive and have not been since mid-July. She advised that she was demanding payment for $106.45. I told her that I would have to get in touch with Progressive.
I called Progressive and spoke with a representative there and advised her that I canceled this policy back in mid july and the rep told me I was all clear. She told me that she does not show that I canceled and I assured her that I did. The rep said she would do some research and see if she can pull the phone call from that day and would call me back. She called me back to tell me that I needed to fax a letter because cancellation for my state had to be in writing and the bill would be void. I faxed this letter over to her 2 days later and to this day I am still receiving phone calls demanding payment. I told CCS that they need to contact Progressive as I sent them required information.
The rep got smart with me and told me she was not calling Progressive and it is obvious that I owe. She also asked me to send my declarations page of my new policy - I told her I would not that was none of her business. She told me that I will keep getting her harassing phone calls demanding payment and hung up.
They are very rude, and they try to talk down to you like you are some kind of idiot.
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November 5, 2008
Awful customer service
About a month ago I received a call on my cell phone from CCS about a debt that I supposedly owed. I contacting them back and they advised that the debt is from Progressive Insurance. I immediately told the rep. that I am no longer with Progressive and have not been since mid-July. She advised that she was demanding payment for $106.45. I told her that I would have to get in touch with Progressive.
I called Progressive and spoke with a representative there and advised her that I canceled this policy back in mid july and the rep told me I was all clear. She told me that she does not show that I canceled and I assured her that I did. The rep said she would do some research and see if she can pull the phone call from that day and would call me back. She called me back to tell me that I needed to fax a letter because cancellation for my state had to be in writing and the bill would be void. I faxed this letter over to her 2 days later and to this day I am still receiving phone calls demanding payment. I told CCS that they need to contact Progressive as I sent them required information.
The rep got smart with me and told me she was not calling Progressive and it is obvious that I owe. She also asked me to send my declarations page of my new policy - I told her I would not that was none of her business. She told me that I will keep getting her harassing phone calls demanding payment and hung up.
They are very rude, and they try to talk down to you like you are some kind of idiot.
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