Credit One Bank Card
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Category: Business & Finances
Contact Information Oregon, United States
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Credit One Bank Card Reviews
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NathanH
April 9, 2011
False Closure
I paid off my bill and asked to cancel my account because of the high interest rate and their "inability" to lower it. The representative that I talked to told me I was canceled and to call up any companies which had re-occurring monthly charges and give them a different credit card to take payments from. I reconfirmed with the rep on the phone that I was completely through with this company and would receive no more billing statements. He agreed. A month and a half later I receive a call from them stating an overdue balance and asking for payments. I explained to them that I had canceled the account, but they disagreed and told me I just "closed it" which means they still allowed a re-occurring charge to take place. Then added all their fees on top of it. Then added a late fee as well. They refused to work with me even though it was their employee who lied to me and confirmed my completion of everything. This company is a bunch of crooks with no customer support. I refused to pay them their bullshit charges and am sick of arguing with a bunch of Indians from another country about it. Don't ever use Credit One Bank for anything!
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Masterin
September 16, 2009
Bills
My husband and I both received offers from credit one bank for credit cards, we never even called or sent in the application accepting the offer, 2 weeks later we both received cards in the mail. I looked at the limit and the fee's and trashed everything because it was ridiculous and all the complaints online didn't help on their case either. On the statement, it said that we were charged for a $69 one time up front fee, and the annual fee would be $69 as well and it would be divided into 12 months, so every month on the bill there would be a $5.75 charge. I called them to check on these accounts, and ask about why we were sent cards and charged for them when we never even accepted their offers let alone use them and they were being so rude the entire time. After about an hour of arguing with these people they finally said that they would cancel the cards and take the charges out, but they're still on my credit report as being open. I called them back and found out that none of that stuff ever processed and the accounts were still open with payments needing to be made. Anyone that get these card offers DON'T GET IT AT ANY COST!!!
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March 18, 2008
Rip off!
I lost my card and they charged me $25 to replace it. They did not tell me there was a charge for lost cards when I called it in. Also - they charge you to pay your bill online. They have a very high interest rate that is locked in. I plan on paying this card off and canceling it ASAP and I recommend NOT getting this card.
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