I never evevn heard of these people before I actually received a card from them in the mail, which I DID NOT apply for. I ignored it, since the letter said I could call and activate it, or if I did not, it would automatically be cancelled. WRONG! Instead a couple weeks later I get a bill for $75 for the "annual fee". When I called the customer service number on the bill, a recording thanked me for activating my card! When I finally got ahold of a real person they were decent enough and said they would remove the charge and close my account (which I never applied for!!). He also said to disregard any future offers, which I replied with firmly stating I didn't ever want to hear a word from them again. So beware just ignoring the cards they sent, make sure you get ahold of someone right away and be straight forward or they will just send you bills for nothing!

I have not ever had to my knowledge anything associated with credit one bank so why is it showing up on my credit report acct# B54MR013 owing $735.00??????

I've been with Credit One Bank since they were known as FNBM. Their customer service has always been difficult to deal with: For one thing, it would be better for their customer service representatives to have a better command of the language of their customer base (I am a linguist who speaks 3 languages, and I have a terrible time understanding Credit One Bank's service dept.; Second, they have a minefield of fees that are networked by a twisted policy that makes even a small balance snowball very quickly into a monster debt. When I tried to make large payments to catch up the balance to bring it down, they extended my credit limit repeatedly, effectively maintaining a crushing interest and penalty rate. Can this company just keep on doing this to their customers? This repertoire of unethical practices usually leads companies like this into the Class Action Lawsuit realm. My advice to others: Stay away from Credit One Bank!

This credit one bank company has the worst customer service. This company does not take the time to verify once security information. Lots of fraud transactions go through and they do not verify. They have high fees and are always charging the customer with any type of fee to keep making money off the customer. For customers who have been with them for a long time there is no consideration and they are loyal to their customers. They are just another money making company that make their money by taking advantage of the naive customer.

My fiance & I both have had Credit One cards for about 6ish months. We've usually been on time with our payments with 1 or 2 late payments. When we've had those late payments, we usually pay twice the minimum payment, yet when I check our accounts online, the payment has posted but we're still either very near or over our credit limits (small limits). Then they will call my cell phone from 8am until almost 9pm, some times one call right after another! This morning alone, I was woken up by 4 calls in a row! When I answered they asked for my fiance. I informed them that the number they were calling was NOT his number. Later this afternoon, I noticed I had some more missed calls from a PRIVATE number, my phone automatically rejects unknown/private calls. I switched the setting to allow the calls to see if I would get called again & sure enough, just before 6 I got a phone call from a private number & I answered it. They were looking for my fiance again. To this day I've blocked 4 800 numbers from Credit One. I know our payments are late but I'm a stay at home mom & my fiance lost his job at the end of August & he just started a new job yesterday so it will be at least 2-3 weeks before he gets a decent paycheck & we get all of our bills caught up! I'm going to ask my fiance to just pay off both accounts to close them. Credit One is worse than Conn's when it comes to payment reminder calls! I know my credit is bad but I really REALLY regret getting a card with them!