I have been trying for several days now to get an unauthorized charge removed from my checking account.
After finally getting the correct web address to file for my refund, and filling out the report, I was supposed to get a confirmation email within 72 hours.
They supp0sedly sent one on 12/31/69 (that's right, 1969) but I never got one. Was sent to yet another website, www.yourrefundstatus.com to find out the status of my refund and after filling out the required information of my bank name, routing number and address, was told it would be another 72 hours before the refund was processed!!!
This company caused me to incur $39 in NSF fees on my new checking account because 1) I didn't know I was signing up for anything; and, 2) it said it was FREE!!
Since I didn't know I would be charged for anything, I didn't have enough in my checking account to cover their charge.