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Arthur A. Smith
June 10, 2011
cancelled
I canceled right after I got my credit report in April and i'm still being charged. I canceled again today 6/10/11. I feel this company owes me $29.95x2
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Jim Gilbert
December 30, 2010
unauthorized charges
I went on a website to get information about my credit score. I didn't realize that I had signed up for a monthly charge of $29.95. Moreover I nver received any alerts or credit score infromation. It's companies like this that should not be allowed to prey on people seeking information and help. Everyone victimized by creditdiagnosis should contact their state attorney to see if we can't put them out of business.
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jessie snowden
September 17, 2010
REFUND
THEY WITH DREW $29.95 FROM MY ACCOUNT WITH PERMISSION. I HAVE NOT RECEIVED ANYTHING FOR MY MONEY.I WOULD LIKE MY MONEY PUT BACK INTO MY ACCOUNT! (ASAP)
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jessie snowden
September 17, 2010
I WANT MY MONEY BACK
MONEY WAS TAKEN OUT OF MY ACCOUNT WITHOUT MY PERMISSION AND I WOULD LIKE IT RETURNED!
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jmehlbaum
September 16, 2010
unauthorized fee
I went on th web site and paid the requested $1.00(refundable). When I received my bank statement there was a chaege of $29.99. I did not authorize this plus I never received the credit report offered. Stay away from this company.
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john k.
December 1, 2009
Unauthorized charge againts my credit card
This company charged my credit card without my authorization. Neither did the company delivered any services for which they charged on my credit card. ITS A SCAM!!!
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biG aL
May 28, 2009
Cancelling Account
Beware of scam tactics. This so called free credit report service may cost you more than expected. Difficult to terminate service, but not imposible. Let them know that you will report them to the Better business bureau, state attorney general's office, consummer affairs, and Channel 7 (Mike Finney).
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Kate
January 26, 2009
Unlawful debiting my cc
I applied for the free credit report for $1.00 which was charged 3 separate times to my cc and then I have two separate charges on my credit card which were not authorized by me. I had cancelled my trial period and they still charged my credit card. I had written them
requesting they stop debiting my cc and to return my money. So far I have not had this done.
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December 2, 2008
Bank
My bank statement revealed 3 debits of which I knew nothing about.
2 debits for CreditDiagnosis and 1 for Savings Club with total amount being $31.95
I had never so much as heard of CreditDiagnosis nor do I have a Savings Club account. The bank gave me numbers to call for inquiry but I only got recording requesting that I enter all my personal information... NO! I did not enter my information ...I closed out my account. I will be reporting CreditDiagnosis to my State Attorney General, as everyone should do.
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November 12, 2008
Could not cancel from them
I have tried several attempts to get a hold of Creditdiagnosis.com thru their email and their 800 number 800-379-5036. Their email stated to go to a site to cancel. I went their and you have to have a member Id number. I did not want that I want to cancel. So I called the number to get member ID # that I needed to cancel and no one answered. Again I emailed them thru their website. On 11/3 applied for credit reports. Never email how to get to what I needed. Also on 11/6 emailed you on how to get to cancel since never receiving report? 11/7 you tried to push thru my bank but discovered that is was too early for the 7 day cancellation policy so on 11/10 you succeeded but the $1.00 and $29.95 needs to come off no one can cancel from you I when where your web page stated to go to cancel I don't have a member id # never did. So I called you all and no one answered. Still calling 800-379-5036. since 11/4 to find out how to get my reports or to cancel. Now you have charged my account to be a member and I don't want to be a member I wanted to just see my reports which I never have. Please find my information and cancel me out. And take notice I do not want to be charged again next month. I want this resolved immediately. Take off $1.00 and the $29.95. I have notified my bank of these transactions.
Received response:
Thank you for contacting Member Savings. Messages are normally answered within 1 to 2 business days.
Member Savings Representatives are available to respond to messages Monday through Friday 7:00 a.m. to 7:00 p.m. Central Standard Time, excluding holidays.
You will hear from one of our staff shortly.
Never heard from them ever so I am trying to fight with the bank to take off. I will never go to another online credit reporting place to see my credit or my so call scores. I never want to go thru this horrible experience. I hope someone does something to them. I am sure that I am not the first or the last to be continuously ripped off. I know that I will have to fight again next month if not resolved which is what I am trying to stop.
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