It goes a little something like this. I ordered a free credit report which I knew came with a trial membership of credit monitoring. Within two days I canceled the trial membership. Thank God we have a record feature on our cell phone and recorded the call to make sure we would have the name and cancellation number for future reference. Then all of a sudden MNI showed up on my bank statement. Mmmm... Who are they. I searched the internet and found out a lot of disturbing things about his MNI. I emailed creditreport.com to see if they were affiliated with MNI. I am getting the big run around. Below are the emails with Steven Garrett
[email protected] from credit report.com.
From: Daniel
Sent: Wednesday, June 20, 2007 9:52 AM
To: support
Subject: question
I recently ordered my credit report from you guys. It was part of a free trial membership. I just signed up a couple of days ago. Today I noticed a company called Mni credit reports is on my bank statement with a payment to them pending. Is Mni a company affiliated with you? I am not understanding this since my trial membership is not up.
Thanks,
Daniel.
From: support
To: Daniel
Sent: Wednesday, June 20, 2007 1:27 PM
Subject: RE: question
Thank you for contacting Creditreport.com:
In order for us to make any changes to your account or to cancel an order we need you to call us, because certain questions require access to your personal account information. If you have any question on how to file a dispute of inaccurate items on your credit report or if you need help understanding your credit report, please contact our customer service department at 800- 720-4420 or at 818 – 407 – 4620 Monday- Friday 6:00 a.m. - 5:00 p.m. PST, Saturdays 8:00 a.m - 4:00 p.m and Sundays 8:00 a.m - 1:00 p.m PST .
Thank you,
Customer Service.
CreditReport.com
From: Daniel
To: support
Sent: Wednesday, June 20, 2007 2:50 PM
Subject: Re: question
Once again I am asking if MNI is affiliated with you! I didn't ask to change anything on my account!
From: Steven Garrett
To: Daniel
Sent: Thursday, June 21, 2007 2:02 PM
Subject: RE: question
Thank you for contacting Creditreport.com:
In order for us to make any changes to your account or to cancel an order we need you to call us, because certain questions require access to your personal account information. If you have any question on how to file a dispute of inaccurate items on your credit report or if you need help understanding your credit report, please contact our customer service department at 800- 720-4420 or at 818 – 407 – 4620 Monday- Friday 6:00 a.m. - 5:00 p.m. PST, Saturdays 8:00 a.m - 4:00 p.m and Sundays 8:00 a.m - 1:00 p.m PST .
Thank you,
Customer Service
CreditReport.com
SO I JUST SENT THIS AGAIN.
Once again is credit report affiliated with MNI? A question that does not concern an account. What are you guys hiding. This is rather odd.
Mmmm I am sensing a scam by creditreport.com.
