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Kaluhath Wijesinghe
July 21, 2011
Taken money from my bank account without my knowledge
CREDITSCOREMATTERS REF 187 2506647401 BCC, has taken money(£19.95) from my bank account, on18 July 2011 without my knowledge.No any credit score report provided so far.My AC No:********9383.Brclays.I want to refund this money immediately, and to stop taking money from my account again.
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Richard Kenny
July 8, 2011
unartherized payment taken out of Bank
To whom it may concern
About 2-3 weeks ago i looked at a site to see what it would say about my cridit score then i found out it was just tring to sell me shopping vouches at £19.99 a month so i left the page when this was realized. Today 8th July 2011 i see a tranaction on my Bank staement £19.99 for which i can not account for so i called up the bank. They informed me of the company. I did not go through with this even though they were tring to give a £10.00 Asda voucher. This comapany has no right to of taken this out of my account as this was not fianalized be me. I did see that it gave up to ten days to cancel the agreement though this was not needed as a agreement was not entered into by me. Procedings will be taken againt this company for such unstrupalus bussness tactits.
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alli benning
May 29, 2011
full refund
a company called creditscorematters has taken money out of my account the sum of £19.95 this is the 2nd time theyve taken this amount without my consent i want a full refund of both transactions im a single mum of two and i struggle enough as it is.i want a full refund asap.
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Erangle
May 25, 2011
They have taken £19.95 from my bank account
I have been a victim of fraud. I am 80 years old and very worried. Who are CREDITSCOREMATTERS? They have taken £19.95 from my bank account. I did not authorise them to do this!
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brenda reddy
May 7, 2011
unauthorised money taken out of my bank account
I have had money taken from my bank account
4th April £19.95 and 6th May£19.95
I did not authorise these payments to be taken
I won't my money back please
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jameshealy
May 5, 2011
iwant a refund
took my money i have never had a credit score
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PAUL CAREY
May 3, 2011
Taking money from my account by fraud
I Cecked my bank account and found that since 23rd March 20011 they took the sum of £54.95 out of my Bank account .
another £19.95 taken out on 18th April I have never ever contacted this firm and taking this amount of £60 from is fraud.
Where did they get my bank account details from?
When I tried contacting them by internet means It came back as "closed"
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yomi
May 2, 2011
taking money from my credit card when i have nothing with them
creeditscorematters has been taking money from my credit card account since 20th december 2010 till date..the last transaction was 19th april 19, 95.i do not have any bussiness whatsoever with this company, i dont know how u got my credit card info.return my money before i take legal actions and stop taking money from my account.Talabi abayomi s.lst 4 digits of card number is...6682...i also see this number on my statement of account...08458725624...contact number 07713543233
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jewel901
April 14, 2011
unauthorised payment
£19.95 was taken out my account by Creditscorematters and the first time I had ever heard of them was when I read my bank account statement - I sent an email asking how they had accessed my account as I had no knowledge of this company, had certainly not joined and had no use for them, and had certainly not used their service, they did reply but it went into the JUNK folder (which said it all I think) and I did not see it. On ringing the company the customer service rep repeated several times that she was happy to cancel my mystery agreement but that they were unable to reimburse the money as it was covered in the terms and conditions. As I had never entered into any such agreement I would not have read any such terms and conditions, after asking to speak to her manager who was you guessed it in a meeting, I then said that as far as I was concerned it was internet fraud and I would be getting in touch with my bank and Trading Standards - the managers meeting suddenly ended and her manager then told my customer rep in a matter of seconds that I was to get my money back as a gesture of good will but that it will take up to 10 days for it to come back to my account - I will be checking my account daily !!!
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MissymissP
February 21, 2011
Unauthorised payment taken from bank
I used the above mentioned website to get a free credit report around 6th January 2011, I cancelled my membership on 11th January within the 10 day trial period to avoid any money being taken from my bank account. I noticed that a payment of £19.99 was taken from my account a couple of days ago. I called the
www.Creditscore matters.com and explained I had cancelled my membership but had still be charged, I was told they (conventiently!) had no record of my request to cancel and that I should have received an email back from them. I have cancelled by phone and online again today but as yet have not received a confirmation email! I think these companies have a cheek!!
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