I was sent an email to view my credit report free on a 10 day trial, so clicked on it & had to put card details in to view but wasnt aware that 12 days they was goin to take £39.90 out of my bank account, so viewed it just the once and when discovered it had been debited i rang my account which gave me the phone no's i rang them & emailed them & told them i didnt want it or need it & most certainly will not be paying that amount of money every month they then cancelled it and then asked to reclaim the £39.90 charge and they said thats not possible as it clearly states in the t&c's which i was under the assumption that would take affect after the 10 day trial, im absolutely disgusted as im £39.90 out of pocket & explained to them im a single parent of 3 children claiming benefits and that money was put aside for my bills ect and they didnt care so basically iv just gave them £40 with nothing to show for. this really should not be allowed i its a con creditscorematters/rewardsnow should be ashamed of their so called service.