Cricket Comm
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Category: Electronics
Contact Information Washington, United States
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Cricket Comm Reviews
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dthomass
March 9, 2011
Payment
Cricket has a dishonest payment policy. They offer payment options that they don't want you to use.
Cricket appears to want you to fall into their many late payment traps. This can only be explained by their want to have you submit to automatic payments taken directly from your bank. I pay monthly by their on-line process on their website. Every month it takes an hour or two because it never works the first few times and only works after calling customer support. And their support is bad as well.
They only want you to have one payment option - automatically take from your bank account - I can imagine the trouble that would follow if we dropped the service after being on the Auto-payment - how many more payments would they take after you've stopped their service before they decide to stop stealing your money? Why trust that they will do it right or honestly?
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Stadman
October 27, 2010
POOOOR SERVICE
To say this company has poor customer service is an UNDERSTATEMENT. Besides my phone not working in less than 3 months, calling customer service (which is in India) gets you no place. I received no help in the cricket store, then when I called customer service I was hung up on 3 TIMES!!!. STAY AWAY FROM THIS COMPANY!!! P.S. They also go by Leap and Jump mobile. Tommorrow I'm filing a complaint with The Better Bussiness Bureau.
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