i went to upgrade my phone after haveing problems with 1 i got off the internet.talk 2 kacy maldano told her if i cant have the phone with the phone plan i need dont sell it to me she said ok i saidi live out in the middle of no where im termanlly ill i have a 25 yr old son who gets suicidal that need to be able to talk to me .she took my money $180 tells me in a statis21 i have to take it to fresno and they can fix it.i go to fresno they tell me they cant fix it call custamer service custmer serve say the only they can fix it is if i pay 93 dollars i said no i went several times exsplanibg my situation, on sun nov21 i went back couldnt get my money back the girl calls the manger she hangs up and is messing with my phone well she cleared it to erase the mins there were 25 mins on thetre it was less thatn 30 days and i was told no i went home turn my phone on and everything was erased but i found my mins25 less than 30 went back she said no call the manger monday.went home 4 hours later my dad comes to tell me my25 yr old son hung himself and is dead.i told them my situation they didnt care well i loss 180 dollars and my sons life why because there out for money thats all they care about they dont care why you need a phone or if it works.they should not be in bussiness you suppose to care about the consumer there paying your wage .but kacy and all involved robbed me of my son.My son is dead because of them and they dont care they got a sell.they dont need to be in busness if you dont care about the consumer whom pays your wages and keeps you in bussiness this is the worst bussiness out there.it sick.

This service sucks the big one! Took me a hour just to load this page. Go with dial up much faster and cheaper!

I recently attempted to purchase phone service from cricket wireless phone service; but was not able to due so due to services not being available in my area!

The phone attendant asked me if I wanted to have a chicago illinois number, where services would be available!

My old cricket phone number could not be ported, so I was advised to purchase a new phone. Upon not being able to purchase a new cricket phone in my area; I requested that my attempted purchase of phone service being canceled; and the $60.00 of initial start-up be returned to my debit card account!

After contacting your office on numerous occassions through phone and fax; as of this day September 19, 2010, I have not received my refund.

Please address this matter, and swiftly refund my $60.00, thank you!

The cricket kyocera m6000 ZIO does not stream music videos from aol and yahoo. Cricket doesnt offer the data package for smart phones so its a pointless purchase.

I purchased a cricket broadband card from Walmart. I activated the card online thru cricket . They offered a free 2 day trial in which time I could not get it to work properly. When I activated I paid $50.00 mfor unlimited service. I continued to try to get it to work but could not.I called cricket within the 2 day period and disconected the service, I was told at that time that my card would not be charged. A few days later My card was charged for a service that was disconnected.I tried on the phone to get it resolved but was told I could not get a refund. I went to the local Cricket corp store. They show in their computer where the service had been disconnected and had no usage. but I was told I had to have a reciept from walmart where I returned ths device I don, t know many people who keep receipts fpr refunds. It should not matter since they show the service disconnected during the free trial period but they refuse to refund my money. Why do I have to pay not only for a service that did not work but also one that had been disconnected. I think they are just theives.