I have been dealing with Cricket Wireless on and off for over 7 years. each time that there becomes an off period is because of a dispute of one kind or another. Each dispute however always share at least one common issue OVER CHARGES! This latest dispute began in December of 2010 and continues still today. Prior to December I had 2 phone & 1 broadband connection; my account ( at least these 3 numbers) were on a special discount plan with 2 new ringback tones monthly($5 added charge per line per month) on both cellular lines that Cricket offered/signed me up for in July 2010 with promise rates would not increase as long as I had account. Around end of Nov. beginning of Dec. I added a new line of service... without my consent or knowledge my rate was increased and ringtones not only disallowed but all that I had already paid for were removed. New line cost me $45 to add and did NOT receive first month as advertised and told. upon calling customer service to discuss problems I was informed that Cricket was going to credit all monies paid for all ringback tones and one month service, yet denied to reinstate my rate plan. to this day I still have not received any credits. Unfortunately phone for new line was stolen mid to late Dec. so I cancelled that line (around Christmas). December 2010 was charged $135 plus $45 for 3rd cell line. January 3rd was billed and paid $145 for Jan. service