I am tired of being on phone trying to get my money. They shut you off if you dont pay on time, But I can sit here and wait for the money owed to me. That is not rite. Everytime I called I got the run around. First it was I had to wait 45 days of uninterupted service. Done that no check. Called again now they were proccessing it. Later still no check. Called again, now they say I need to wait 10-12 weeks... I have never heard of waiting that long for anything. Now my bill is due again...Should I pay it or tell them where to put their service!!! It isnt all that anyways. I loose connection after a while on it. Lost connection for some time and sat on hold for over an hour. When they finnaly answered they said they are out nationwide. Well am I gonna get credited for that time...I dont think so. I just called again looking for my check and they still tell me I have to wait 10-12 weeks. Why dont they tell you this stuff when you buy it. I dont think its rite. I am now calling my local new Call 4 action to look into this. DONT BUY CRICKET.

I have had the absolutely worst service with Cricket. My phone doesn't work correctly and I call the corporate office, only I can't get a person on the phone. I then go to the corporate store on Pineville Matthews Rd, Charlotte, NC, only to have the store manager Will tell me that there's nothing he can do and that I should call the corporate number. In addition to my phone not working correctly (dropping calls, inability to access voice mail), my phone bill is wrong. They have charged me an additional $30 dollars and I received the same run-around: 1-800-cricket tells me to go to the store to have it corrected and the store tells me to call 1-800-cricket to have it corrected. Needless to say I am canceling my service and urge consumers to think twice before giving this company any business.

Cricket has the worst customer service EVER!!! I sent their corporate office an email on December 11, 2008, it is now January 30, 2009 and I have not heard from them. I was charged for ring back tones which I never ordered and my text messages dont work half the time. Cricket is the biggest rip off! The wont credit my account until the issue is resolved but yet they wont resolve the issue. I have been a cricket customer for 2 years and they do not care about their customers ever. I suggest to everyone that is considering Cricket for their service provider...use someone else!! They charge you for everyting and do not care if you are a satisfied customer at all!!

Purchased a Cricket broadband wireless modem. Have current AVG protection on my computer and have Windows XP. with the latest Firefox as a browser. The internet disconnects for no apparent reason and takes a long time to restart. I use to re-start the computer and this would help. Now when it boots you off for no reason I can get back on for hrs. No I have to run the installation DISC and follow the set up process again. Have they sold more modems than they can handle?

The worst serive I have ever experianced. Between dropped calls and the inability to get through to customer service has caused me to drop this company.
When I was finally able to get through to a person by using my new provider to call an "inside" line, that person tried to send me back to 1-800-Cricket. When you call that number you end up transfering through a maze of useless messages where filannly you are asked to leave a messeage that is suposed to be returned within 3 business days. Well three messages later, two weeks of waiting, still no returned calls.
Anyone considering using Cricket as their wireless provider should think about it.