IN FEBRUARY OF 2010 I BOUGHT MY DAUGHTER AND I CELLPHONE FROM CRICKET. I SIGNED US UP FOR THE $25 UNLIMITED TALK AND TEXT. WHEN WE GOT OUR FIRST BILL IT WAS $40. I WENT TO THE CRICKET STORE TO ASK WHY. THEY SAID BECAUSE THE BILL WAS BEING SENT FROM THE HEADQUARTER AND NOT THE STORE THAT I GOT THE PHONES FROM. SO THEY CREDITED US $7 PER BILL AND TOLD ME TO PAY $33 PER PHONE, THATS $25 PLUS TAXES AND FEES. NEXT ON MARCH 29, MY DAUGHTER AND I GOT A SURPRISE OF OUR LIVES. OUR PHONE SERVICE HAD BEEN SHUT OFF. WE WENT TO THE CRICKET STORE TO FIND OUT WHY, THEY SAID THEY HAD TO FIX THE TOWERS AND WE SHOULD BE BACK UP AND RUNNING IN 24HOURS. THREE DAYS LATER STILL NO SERVICE. WE CALLED CUSTOMER SERVICE. THEY SAID THAT WE SHOULD HAVE SERVICE BECAUSE THE TOWERS WERE FIXED. tHE GUY TOLD ME TO DIAL *228 TO REACTIVATE OUR PHONES. I DID AND I GOT A MESSAGE SAYING THAT IF YOU WOULD LIKE TO MAKE A CALL DIAL 411 IF YOU WOULD LIKE TO MAKE A COLLECT CALL PUNCH IN YOUR PIN NUMBER . THEN THE PHONE SAID ACTIVATION UNSUCCESSFUL. THE GUY THEN SAID I HAVE TO WAIT 24HOURS TO HEAR BACK FROM A TECHNICIAN ABOUT WHY OUR PHONES WONT RECEIVE SERVICE. ALSO WHEN WE WENT TO THE STORE TO COMPLAIN, THERE WERE OTHER CUSTOMERS COMPLAINING ABOUT THE SAME ISSUE. THEY COULDN'T RECEIVE SERVICE. I AM SERIOUSLY THINKING ABOUT GIVING MY BUSINESS TO VERIZON OR AT&T. IM SURE THEY WOULD LOVE TO HAVE MY FAMILY AND I AS A ACCOUNT HOLDER .