Cricut Outlet Reviews
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scott willard
February 17, 2009
REFUND
WAITED FOR REFUND FOR A WHILE. FINALLY I TALKED TO LEIA AND SHE EXPLAINED TO ME THAT PROVO CRAFT WAS TRYING TO BULLIE THEM INTO GIVING UP THERE .COM NAME BY HOLDING THERE ORDERS, AND THEY WHERE TELLING PEOPLE TO CANCEL THERE CREDIT CARDS WHICH CAUSED THE CREDIT CARD MERCHANT COMPANY TO CANCEL THERE ACCOUNT AND PULL ALL THE FUNDS FROM THERE ACCOUNT. BY THE TIME PROVO CRAFT HAD TO RELEASE THERE ORDER THE CREDIT CARD COMPANY HAD TAKEN ALL THE MONEY AND WANTED TO HOLD IT FOR 6 MONTHS. CRICUT OUTLET WAS A SMALL NEW COMPANY AND COULD NOT FLOAT ALL THE ORDERS AND WAIT 6 MONTHS. ANY WAY LEIA WAS VERY NICE AND TOLD ME ALL HAD TO DO IS CALL MY CREDIT CARD COMPANY AND THEY WOULD SEND A RESPONSE TO CRICUT OUTLET AND THEY WOULD SIGN OFF TO RELEASE FUNDS OUT TO ME FOR MY ORDER. THEY SENT ME AN EMAIL EXPLAINING THIS BUT I NEVER GOT BECAUSE IT WENT TO MY JUNK BOX. ANOTHER SITUATION OF A BIG COMPANY PICKING ON A LITTLE COMPANY.
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Allen
December 9, 2008
Unauthorized charges
This is to warn individuals from ordering anything from the Cricut Outlet site! It is a BIG SCAM!!! I ordered some items from their site last month and then decided to cancel the next day. It took weeks for someone to respond to my continued emails to cancel.
They finally acknowledged me and canceled the order; however as of today, 1 month later, I still have not received credit to my credit card. I am in the process of disputing the charge with the credit card company and my have to contact a Lawyer if I don't receive credit!
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