I've recently tried to send this e-mail to Mr Mohamed. I found he's details on Complaints Board where I viewed another complaintends complaint (about the same company I'm complaining about). The email came back as unsend. So as a last resort I'm putting it here. Maybe someone will be able to help me out!!
Dear Mr Rasim Mohamed,
I got your contact details from the Complaints Board website. I would like to know if you will be able to help me to solve this problem which I have with Crown Imperial Imports / Access America Finance Services.
This company (using two diffirent company names) has send me notices that I have won money and other gifts. According to their letter all I have to do is pay the shipment fee of $4.95 & $31.95 and they will then send me my gifts and a cheque of $2, 741.88. This I have done, infact, according to me I made one payment of $4.95 and one of $31.95 but according to my credit card statement one amount of $4.95 went through and three(3) for the amount of $31.95. This all happened in June 2009. Up to date I have recieved two wallets, a money clip and a necklace. This is not the gifts that was mentioned in the letter at all, infact, the wallets was offered as a bonus. The state of these wallets are horrible, I will not even be able to use them. I have tried to make contact with this company to ask them if they can refund the two extra payments of $31.95 to me but up to date they have not answered any of my e-mails.
They do however still send me e-mails regarding money I've won, but due to the fact that I haven't recieved any response back from them regarding the former issue and because I haven't recieved any of my winnings I just ignore their e-mails. This however does not stop them from taking money from my credit card!! I have not authorised any other payments to be made to them but on my credit card statement they took money from my credit card for the month of July and August. In my book this is called FRAUD!!!
I really need your help with this sir. I really don't know what else or where else to go or do concerning this matter. I can't find their phone number anywhere. I have tried to track their number using their address but the number that comes up from their address is one for a book club. Hopefully you will be able to shed some light on this matter for me.
Hope to hear from you soon.