I ordered my flowers for my wedding on 3/1/09. My wedding was on 6/6/09. I was told I would be contacted in 16 days of my order, it was more like 30 days or so before she finally called me on a Friday, not Wednesday. I gave her the bouquet I wanted it made to look like. I told here my colors and that if she could make it just like the one on the web I would love that. She told me no problem. I also ordered a small table arrangement to go along with it in the same colors.
After numerous phone calls with a message that the mailbox was full, numerous emails with no answers I got really concerned for my wedding was fast approaching and I had not even gotten an email to approve the bouquet. I did however get an email with a picture of the bouquet one(1) week before my wedding. Of course it was completely wrong. I emailed the changes back to her, fully expecting a new picture to see, but nothing. Instead 3 days prior to the wedding I get a box from her with the flowers in it. They were all completely wrong. I had never seen anything like it before in my life. Also the small arrangement that was ordered was not even in the box. The amount of flowers per my package was wrong too.
Thank heavens I had taken matters into my own hands and had my flowers made by someone else when I never heard from her until I did. I did however send all the flowers back to her with a signature request asking for a complete refund of my money. She did sign for the box of flowers but as of today (8/4/10), I have not seen received an email, or my money.
This woman is a fraud and should be put out of business. She needs to refund all the brides that she has scammed and also pay them for all of their pain and suffering over it too. I know wedding are stressful enough, we don't need someone out there like this that is taking money from people and not paying it back and having nothing done to her.
The pictures below show what I wanted in the first one with the dark background. The second one in the white background shows the emai picture I got and disapproved. That is also what I received and sent back.