CSX Railroad

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CSX Railroad Reviews

CSX Double speak March 19, 2010

Hours of Operation

CSX promotes themselves as a company that is part of the local community. They state they care about the residents that live and work around their rail line. Nothing could be further from the truth.

Repeatedly I have contacted CSX regarding their hours of operation, running at 2am or 3am with the air horn blaring for miles. Can't they please not run after 11pm, unless there is something extremely mission critical. Their response? The customers in St Pete come first and it's just tough luck for you if it wakes you, your children and the rest of the county out of a dead sleep. That's CSX's idea of community relations. Their customer is the community and if your not the customer you're nothing.

It's unfortunate, but CSX has ruined their image with the public for a fickle customer.

If CSX is considering moving into your area of the country, DON'T LET THEM. They can't be trusted.

August 4, 2008

Public safety issue

There is a railroad crossing in Pompano Beach Florida on Atlantic Blvd just West of I-95. The crossing has become very rough and traffic must slow considerably to cross it. Worse, there are metal plates that are shifting and some are rising so that their sides are exposed. I ride a motorcycle and this is an extremely dangerous situation for motorcyclists especially at night when its nearly impossible to see. I took the time to contact CSX and spoke with a representative and after taking all of MY PERSONAL information, they put the onus on ME to go to the crossing and find the crossing ID. Since that time, I have become ill and cannot currently walk. However, when ridden across that crossing 6 months later, nothing has been done. CSK railroad has completely put the onus on me alone to provide them with information before they will initiate some action. I find this exceedingly publicly irresponsible. Should someone get hurt at this crossing due to their negligence, I hope they find this post and can find me as I will gladly testify on their behalf.