I ordered 3 items in june 2009, I never received a tracking number or anything. My account was charged for the full amount, yet I never received a thing! I have been emailing constantly, I finally received a response saying that my order must have gotten lost in the mail and that they were going to sent another one. That was in augut 2009. It is now the end of september and not only have I not received the products, but my emails aren't being answered either!!