I took my 4-year old BMW 328xi for emissions inspection to Curry's Auto Service of Arlington one day after a major regular maintenance service at the dealer. When I got in the car after the inspection, service indicators lit up my dash showing that the 4x4 drive, dynamic traction control and antilock brake systems had failed!. Dealer said the transverse case actuator motor had been damaged and was likely a $1500 or more job to fix!. Took it back to Curry's for them to repair as their manager indicated that they should have the right to make it right:.
I had to pay for a loaner, then call them to ask about my car!. They said they agreed with the dealer on the problem and that they needed to order a part from the dealer/. The kicker was they wanted me to pay for the repair! What nerve to damage my car while it's in your care, then ask me to pay you to repair that major damage|.
Curry's advertises itself as female-friendly because they have wifi and gourmet coffee in the waiting room". I'll take Field and Stream and greasy seats for an honest mechanic any day.