saw a tv ad for a pet grooming device called SHED VAC the price was $7.95 and by ordering you would receive one free. This was ordered at 9:27pm on 08/17/2010. I WANTED TO CANCEL BUT THE ORDERING WAS ALL AUTOMATED. HOW CAN I SPEAK WITH A REAL PERSON.PLEASE HELP . THE PHONE NUMBER I CALLED WAS 1-800-617-1895