Cuszoom.com

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cuszoom.com

Cuszoom.com Reviews

Blare May 23, 2011

CusZoom will no longer return calls or emails

On 11-2-2009 $3776 was processed by CusZoom (Jessica) for a pool table. After many delays including the Chinese New Year the table arrived 7 months late. It was the wrong color, the wrong finish, damaged and not the table that had been represented on the first page of the website. CusZoom actually used the picture of a table from another company (Fusion) on their site.

I have a series of emails documenting the uninstall process. On July 1st 2010, Jessica stated she would refund the full amount when the table was uninstalled. The table was uninstalled 9-11-2010. We were promised a refund by Jessical the next week and since then she has not returned numerous phone calls, emails or attempts to contact her through JoAnn who always answeres the phone when I call. I have all of the emails documenting the process and the promise to have a refund.

Now I have no table and Jessica/CusZoom still has $3776 for a product that was misrepresented, damaged and is no longer in my possession.

Ashtonee October 11, 2010

Do not buy anything from this company

First of all, I was super excited when I noticed this company was selling the dining/pool tables that didn't have bulky legs or bulky pockets and half the price of the other seller. THANK GOD I FOUND THIS REVIEW PAGE. I was having considerable difficulty getting anyone over at "Cuszoom" to pick up the phone or call me back. I started to start at the tables on the webpage and quickly realized that they use photoshop (badly). My doubts really got the best of me and I called the original company of this pool table, called the Fusion table by Aramith. I was told that Cuszoom has stolen their pictures from their page and doctored them. I was also told by the Fusion table assosicate that she had heard of other customers ordering a table from Cuszoom and either never recieved it or they received a table that was not at all what was pictured...then the nightmare of actually returning it was enough to make you pay the extra 3K for the better company that actually gets you the table you want. I totally agree. When I confronted Cuszoom (after much phone tag) they had no interest in trying to get me a sample or prove that their company was legit in any way. Needless to say, I feel like I truly saved myself major money and major hassles by just buying the Fusion table by Aramith through a local distributer...not only that by I get my table in 2 weeks...not 10-15 weeks. AND I got to see the table in person and know that it was legit. DO NOT BUY from this company, internet scams are rampant...and it's not worth the hassle.